KKBOX Price Adjustment FAQs

Q1: Why is there a price increase?
A1: KKBOX has increased their prices in June 2024 for all KKBOX Premium and Lossless subscription plans. As such, your subscription price will be adjusted accordingly. But with us, the price change will only happen on 1 July 2024.​
 

Q2: I am not willing to pay for the increase. Can I terminate my Singtel KKBOX subscription?
A2: Yes, you may terminate your subscription, but we'd encourage you to stay with us and continue enjoying all your favourite tunes on KKBOX. Note that an early termination charge will apply if you are currently in contract.​

KKBOX Premium

In Contract Customers
Q3: I am currently in contract and enjoying $7.90/mth for KKBOX Premium, what will happen?
A3: Not to worry, your subscription rate of $7.90/mth will be protected if you are still in contract. The new price of $10.90/mth will only be reflected in your bill when your contract ends.​

 

Out of Contract Customers
Q4: I am currently subscribed to KKBOX Premium Paid Subscription and enjoying $9.90/mth, what will happen?
A4: As you are no longer in contract, your monthly subscription rate will be adjusted from $9.90/mth to $10.90/mth from 1 July 2024.​

No Contract Customers
Q5: I am currently subscribed to KKBOX Premium Paid Subscription and enjoying $9.90/mth, what will happen?
A5: As you are not in contract, your monthly subscription rate will be adjusted from $9.90/mth to $10.90/mth from 1 July 2024.

 

KKBOX Lossless

In Contract Customers
Q6: I am currently in contract and enjoying $10.90/mth for KKBOX Lossless Subscription, what will happen?
A6: Not to worry, your subscription rate of $10.90/mth will be protected if you are still in contract. The new price of $16.90/mth will only be reflected in your bill when your contract ends.​

Out of Contract Customers
Q7: I am currently subscribed to KKBOX Lossless and enjoying $15.90/mth, what will happen?
A7: As you are no longer in contract, your monthly subscription rate will be adjusted from $15.90/mth to the new price of $16.90/mth from 1 July 2024.​

No Contract Customers
Q8: I am currently subscribed to KKBOX Lossless and enjoying $13.90/mth, what will happen?
A8: As you are not in contract, your monthly subscription rate will be adjusted from $13.90/mth to the new price of $16.90/mth from 1 July 2024.​