Coverage details


Protect yourself and your family with these key benefits when you travel to Malaysia, Indonesia and Thailand with GOMO Neighbours Plan purchase.  
Singtel Trip Protect covers you for up to thirty (30) consecutive days from the date of activation of GOMO Neighbours Plan, limited to 1 claim per coverage period.  Coverage will continue for the next 30 days when you renew your GOMO Neighbours Plan. 

For full details, refer to the full policy wording



plane
Benefits

Maximum limit

Accidental medical expenses while overseas

   up to $1,000 (excess: $50)

Baggage loss

   up to $500 (excess: $50) 

Fraudulent use of card

   up to $1,000

Car towing service (Malaysia)

   up to $500

       

Emergency phone charges

   up to $200

Need help?

Contact Great Eastern General Insurance Limited for enquiries on claims or coverage

  General enquiries

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

1800 248 2888 (toll free)
+65 6248 2888 (overseas)
 

  For claims

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

+65 6248 2638

 How to make a claim

Step 1: Complete the travel claim form

i) Use policy number: A5176138

ii) Attach a screenshot which displays your GOMO Neighbours Plan details (including mobile number and GOMO Neighbours Plan start date) for verification purposes

Step 2: Send the completed claim form along with the supporting documents to us via:

a) Email: 
    wecare-sg@greateasternlife.com OR

b) Mail:
    Great Eastern General Insurance Limited
    1 Pickering Street, #01-01
    Great Eastern Centre, Singapore 048659

Attention: General Insurance Claims Department

FAQs

Singtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

 

Important notes

1. The above is for general information only. It is not a contract of insurance. Please refer to the policy documents for the precise terms and conditions of the insurance plan.

2. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more  information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact GEG or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

3. Singtel Travel Protect is underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group. 

4. Information correct as at 7 March 2022. 

 

Need more information? Please refer to Great Eastern's Terms & Conditions.

© Singtel (CRN: 199201624D) All Rights Reserved.
singtel
singtel