FAQs

Q1: What is Singtel Save & Secure?
 

A: Singtel Save and Secure is a comprehensive bundle of cybersecurity solutions, featuring McAfee Triple Protect (for 2 devices), Mobile Protect, and Singtel Cyber Loss Protect Lite.
 

To learn more about Mobile McAfee Triple Protect, visit here

To learn more about Mobile Protect, visit here

To learn more about Cyber Loss Protect, visit here

Q2: Who can sign up for Singtel Save & Secure?
 

All Singtel mobile customers on postpaid plans (except mobile broadband data-SIM plans) can easily sign up and enjoy enhanced digital security with Singtel Save & Secure!
 

You can easily sign up for Singtel Save & Secure by speaking to any of our staff at a Singtel shop or Singtel Exclusive Retailer near you!

Q3: How much does it cost?
 

A: Singtel Save & Secure offers you peace of mind with all-in-one protection at just $12.90/mth (U.P. $17.30/mth) with no contract.

Q4: Can malicious sites be 100% blocked with this?
 

A: While we are constantly updating our safeguards, new malicious sites are emerging every day. Hence, it's crucial that we continue to stay vigilant as a community too and take precaution.
Click here  to learn more about Singtel's 3-step Security approach.

Q5: What is Singtel Cyber Loss Protect Lite?
 

A: It is an insurance plan included in the Save & Secure bundle for fuss-free protection against cyber fraud*. The best part? There’s no additional action needed to activate it – you’re automatically covered under Singtel Cyber Loss Protect Lite when you subscribe to Singtel Save & Secure!
 

*Singtel Cyber Loss Protect Lite compensates you for your financial loss and protects you against online fraud caused directly by cyber event. The insurance policy is underwritten by Great Eastern General Insurance Limited.

Q6: What constitutes online fraud and cyber event?
 

A: An online fraud is an act of fraud that took place online. Whereas a cyber event is an event where there is unauthorized access to insured’s home electronic or home connected devices or, the transmission of malicious code to the insured’s home electronic or home connected devices. 

Q7: What does Singtel Cyber Loss Protect Lite cover?

 

A:

*Deductible of S$200 applies for each cyber event.

Q8: I have more questions!
 

A: To learn more on Singtel Cyber Loss Protect life, visit here.