Mobile Protect safeguards you against various types of malicious threats and viruses including:

- Malware & spyware attacks – which gain unauthorised control on devices, resulting in unpermitted access to personal data stored

- Phishing scams – which steal one’s sensitive information

- Botnet attacks – which use hijacked networks to spread viruses and other malicious software to devices

- Potentially dangerous software operating on outdated systems

Mobile Protect is available for all Singtel 5G+ customers at only $5.90/month.

Pro tip: All Singtel 5G+ Priority plans come with Mobile Protect!

Ensure that you’re equipped with a Singtel 5G SIM card, 5G plan, and have a 5G-enabled mobile device to experience the full benefits of Mobile Protect.

You can sign up for Mobile Protect at any of our Singtel Shops or online here. Here’s a tip for Singtel Postpaid customers: subscribe via the My Singtel app – it’s that convenient!

The best part? There’s no additional set up or installation required. Simply subscribe and you’re good to go!

Here’s how:

- On Apple devices: Settings > Mobile Service > Mobile Data Options > Voice & Data > Select “5G On” and turn on “5G Standalone”. 

- On Android devices: Settings > Connections > Mobile Networks > Select Network Mode > Select “5G/LTE” > Turn on “Use 5G standalone networks”.

- For Android devices, do also ensure “Turn off 5G” under Power Savings is turned off. To check: pull down notification panels > tap & hold “Power Savings” > Toggle off “Turn off 5G”.

Plus, you’ll soon receive a weekly personalised report showing all the threats Mobile Protect has shielded you from! Stay tuned.

Of course you can! In fact, it’s recommended that you complement Mobile Protect with a device security software like McAfee Security Suite Triple Protect for an additional layer of security.

That way, you’re protected even when you’re not connected to your Singtel 5G+ network – for instance, when you’re on WiFi.

While we are constantly updating our safeguards, new malicious sites are emerging every day. Hence it’s crucial that we continue to stay vigilant as a community too. 

When you purchase any UnlimitedRoam or ReadyRoam Monthly plan, you automatically receive 60 days of Mobile Protect at no extra cost. No sign-up is required. Mobile Protect will activate if you are on an eligible 5G plan and using both a 5G SIM and a 5G-compatible device. You will receive an SMS once the service has been activated.

On Apple devices: Settings > Mobile Service > Mobile Data Options > Voice & Data > Select ''5G On'' and turn on ''5G Standalone''.

On Android devices: Settings > Connections > Mobile Networks > Select Network Mode > Select ''5G/LTE'' > Turn on ''Use 5G standalone networks''.

Your free trial will end automatically after 60 days, and you will not be charged unless you choose to subscribe. During your trial, you’ll also receive a weekly personalised security report showing the threats Mobile Protect has blocked.

Click here to check if your 5G device is compatible with Mobile Protect.