How to tell if you’re still on 3G or incompatible phone?

Still on a 3G SIM card? Get a FREE SIM upgrade today!

How to redeem your FREE SIM card.

For Enterprise customers, please contact your Sales Specialist or Account Manager on the SIM change details.

For SME customers, visit any Singtel Shop and Singtel Exclusive Retailer to exchange your current 3G SIM card for a FREE 5G SIM card with the following:

  1. Business Profile (with at least 6 months validity).
  2. Letter of Authorisation with company letterhead, stamp and director's signature (valid for 2 weeks).
  3. Bearer's original NRIC/Employment Pass (minimum 6 months validity). 
Bearer must be above 21 years old with no outstanding bills under their NRIC. Work permit holders are not eligible.

How to redeem your FREE SIM card.

For Enterprise customers, please contact your Sales Specialist or Account Manager on the SIM change details.

For Business customers, submit your request here and get your FREE 5G SIM delivered to your business address.

Alternatively, please visit any Singtel Shop and Singtel Exclusive Retailer to exchange your current 3G SIM card for a FREE 5G SIM card with the following:

  1. Business Profile (with at least 6 months validity).
  2. Letter of Authorisation with company letterhead, stamp and director's signature (valid for 2 weeks).
  3. Bearer's original NRIC/Employment Pass (minimum 6 months validity). Kindly note that Bearer must be above 21 years old with no outstanding bills under their NRIC. Work permit holders are not eligible.

Still on a 3G mobile phone?

Upgrade your 3G mobile phone to a brand new 5G phone at attractive prices and no contract! 
Purchase your phone at any Singtel Shop, Exclusive Retailer or online. Promotions valid till 31 August 2023.

Still on a 3G or incompatible mobile phone?

Upgrade your 3G or incompatible mobile phone today with our exclusive 5G phone offers! Grab them at any Singtel Shop or Singtel Exclusive Retailer, as well as online. 

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