Frequently Asked Questions
What is the YAY! monthly prepaid plan?
The YAY! monthly prepaid plan gives you 15GB data, 200 Local Call Minutes, 200 Local SMS, Free Incoming Calls and 30 days validity. Plus, get free Viu Premium and Banglaflix access for 30 days and receive free 30-day insurance coverage from NTUC Income.<br/><br/>You can only sign up for YAY! when you set up a recurring monthly subscription with your credit or debit card.
Can I sign up for YAY! on any existing Singtel Prepaid Mobile service?
YAY! plan is only available for purchase on a hi! SIM Card. YAY! is not applicable for hi!Tourist SIMs and hi!Data SIMs.
Where can I buy a Singtel hi! Prepaid SIM?
You can buy a new hi! SIM Card <a href="https://www.singtel.com/personal/products-services/mobile/prepaid-plans/hi-sim-cards" target="_blank">online</a> or at any Singtel Retail Shop, Singtel Exclusive Retailer, 7-Eleven, Cheers and other Authorised Singtel Prepaid Retailers.
How can I subscribe to YAY! Monthly Plan?
You can subscribe via <a href="https://www.singtel.com/hiapp" target="_blank">hi!App</a> or <a href="https://hi.singtel.com/welcome.do" target="_blank">hi.singtel.com</a>.<br><br>On hi!App, go to Top Up tab > Monthly Plans > YAY! Monthly Plan > click on $19.90
Can top-ups be made to roll over any unused top-up balances?
No. Your YAY! balance will be refreshed after 30 days once the subsequent top-up is done.
How can I check my existing plan balance and expiry date?
You can check your plan balance and expiry date via <a href="https://www.singtel.com/hiapp" target="_blank">hi!App</a>.
