What is yuu Rewards Club?
yuu Rewards Club is a free multi-brand loyalty programme that lets you earn and redeem points across participating brands, including Singtel. Members can collect points through eligible purchases and service sign-ups, then use those points for rewards in the yuu partner network.
Who can sign up for yuu Rewards Club?
You can sign up for yuu Rewards Club if you are at least 18 years old, have an active Singapore mobile number, and have a valid email address. The programme is free and you can register through the Yuu App available on the App Stroe and Google Play
How can I sign up for yuu Rewards Club?
To sign up for yuu Rewards Club, download the yuu app from the App Store or Google Play, tap Register, and follow the on-screen steps. After registration, you can link your account and start earning yuu Points on eligible Singtel products and services.
How can I redeem Singtel Rewards for yuu Members?
Customers can tap on Singtel’s banner on yuu App home page to access all available Rewards from Singtel. Simply tap on the desired reward to redeem it with yuu Points. Please refer to the details on the Rewards page for its terms and conditions.
Who can help me if I have trouble redeeming Singtel Rewards on the yuu App?
Please email yuu at <a href="mailto:contactus@yuu.sg">contactus@yuu.sg</a>. Due to high enquiries the team will take about three working days to reply. Alternatively, please contact yuu on the Live Chat channel on yuu.sg. Live chat is available between 9am and 8pm Monday to Friday, and from 9am to 5pm on Saturdays, Sundays & Public Holidays.
Who can help me if I have trouble applying the redeemed Singtel Rewards on My Singtel App or Singtel Website?
Please follow the <a href="#guide">step-by-step guide</a> based on the Singtel Reward you have redeemed. If you still face issues, please contact Singtel at <a href="https://www.singtel.com/contact-us" target="_blank">singtel.com/contact-us</a>.
How do I enjoy the Singtel Offers for yuu Members?
Earn yuu Points by signing up for a new eligible plan*.<br>• Show your yuu ID at the point of sign-up to a Singtel Staff, or<br>• Sign up on the Singtel Online Shop within the yuu App, or<br>• Input your yuu ID when signing up on the Singtel Online Shop (mobile plans only).<br>*Refer to the Singtel Offers within the yuu App to learn more.
How can I earn yuu Points at Singtel?
You can earn yuu Points by signing up for eligible Singtel services, including selected phone plans, SIM Only plans, fibre broadband plans, and TV packs. To make sure your points are credited, enter your yuu ID during online sign-up or scan your yuu ID in store.
How many yuu Points can I earn when I sign up for a new phone plan?
You can earn up to 10,000 yuu Points when you sign up for a new Singtel phone plan. From 1 September to 30 September 2025, selected higher-tier plans such as Enhanced M, Priority L, Priority Pro, and Priority Family earn 10,000 points, while Enhanced XS and Enhanced S earn 4,000 points. These points are credited as a one-time sign-up bonus within 2 weeks of your service start date.
How many yuu Points can I earn when I sign up for a new SIM Only plan?
From 1 Mar to 30 Apr, earn yuu Points when you sign up for a new SIM Only plan from the following list:<ul><li><b>4,000</b> yuu Points (worth $20): Enhanced Lite, Enhanced Core, Priority Plus, Priority Ultra</li></ul>
How many yuu Points can I earn when I sign up for a new broadband plan?
You can earn up to 5,000 yuu Points when you sign up for a new Singtel Fibre Broadband plan. From 1 September to 30 September 2025, selected higher-tier plans such as 5Gbps, 10Gbps, Home Priority, and FibreEverywhere Bundle plans earn 5,000 points, while selected 1Gbps to 3Gbps plans earn 2,000 points. Include your yuu ID during sign-up online or in store to make sure your points are credited.
How many yuu Points can I earn when I sign up for a new TV plan?
You can earn 5,000 yuu Points when you sign up for an eligible new Singtel TV Pack on a 12-month or 24-month term. Only one eligible TV pack earns points per sign-up, even if you subscribe to multiple packs. This offer runs from 1 September to 30 September 2025, and points are credited within 2 weeks of your service start date.
How many yuu Points can I earn when I sign up for Singtel Red?
Earn <b>1,000</b> yuu Points (worth $5) when you sign up for Singtel Red.<br>Simply show your yuu ID to staff when signing up for Singtel Red at Singtel Shops and Exclusive Retailers. Learn more about Red membership benefits at <a href="https://www.singtel.com/personal/my-account/rewards/red-membership" target="_blank">singtel.com/red</a>.
What is the yuu promotion for the iPhone 17 lineup?
[yuu Exclusive] Get <b>the new iPhone 17 lineup and iPhone Air</b> with a new mobile plan and get up to <b>10,000 yuu Points</b>!<ul><li>Enhanced M plan & above: 10,000 yuu Points (worth $50)</li><li>Enhanced XS & S plan: 4,000 yuu Points (worth $20)</li><li>No contract SIM only plan: 4,000 yuu Points (worth $20)</li></ul><br>Find out more on singtel.com/iphone.
When will I receive my yuu Points?
<b>Sign-up offer points</b> should be received within 2 weeks from your service start date.For phone plans, your service start date is typically when you receive your device; for SIM Only plans, when you activate your SIM card; and for fibre broadband and TV, upon installation.<p> <b>Tenure-based points for the SIM Only Plans</b> (i.e. points earned for staying for the stipulated number of months with the plan) should be received within 30 days of completing 6 months with the plan.
How will I know my yuu Points have been credited?
Singtel will send an SMS to your registered mobile number after your new service starts to confirm your yuu Points eligibility. You can also turn on notifications in the yuu app to get an alert when your points are credited, or check your points balance directly in the app.