Singtel My Smart Network: Tools for everyday life
Information is accurate as of 3 August 2026. For the latest features, eligibility and charges, please visit the Singtel My Smart Network page.
From video calls and gaming to online banking and smart devices, much of daily life depends on a reliable connection. But a smart network should do more than deliver fast WiFi. It should also help you manage connectivity, protect your devices and support your family’s digital needs.
Singtel My Smart Network brings together free and optional subscription-based tools for home WiFi, mobile security, device protection, family connectivity, productivity, travel and lifestyle needs. Many of these services can be accessed or managed through the My Singtel app, making it easier to stay connected and in control.
Why does home network security matter?
Every device connected to your router, from phones and laptops to gaming consoles and smart appliances, can depend on the security of your home network.
The Cyber Security Agency of Singapore warns that compromised routers may expose connected devices and sensitive information. It recommends measures such as using a strong and unique router password, keeping firmware updated and rebooting the router regularly.
Online safety also works best in layers. ScamShield recommends safeguards including antivirus software, international call blocking and multi-factor authentication, alongside staying alert to suspicious requests.
According to Singtel, its smart network technology blocks more than 10 million scam calls and more than 10 million scam SMSes. Additional tools also help customers manage their WiFi, mobile data and roaming services.
Explore Singtel My Smart Network tools by category
The tools are organised into the same three categories used on the My Smart Network page, making it easier to find the services relevant to your needs. Availability, eligibility and charges vary by service.
Category | Tools available | What they can help with |
|---|---|---|
| Security and protection | Singtel Save and Secure, Protect eSIM, Mobile Protect, Broadband Protect, McAfee Security Suite Triple Protect, Barring Services, Apple Care, Extended Warranty and MobileSwop | Online security, scam protection, device security, warranty and replacement support. |
| Productivity | EcoWiFi, 5G+ Pass, WiFi Care, MobileShare Data Care, Microsoft 365 and Productivity Data Pass | Home WiFi management, mobile data, family connectivity and tools for work or video calls. |
| Travel and lifestyle | WTFast, Video 5G+ Express Pass, Roam Protect, Smart Home, Qustodio Parental Control Pass, Singtel Roaming and Home Protect | Gaming, streaming, roaming, parental controls, connected living and home protection. |
To review the latest details for any tool, visit Singtel My Smart Network and select the relevant category.
Security and protection for your digital life
This category brings together tools for network-level security, mobile protection, safer transactions, scam prevention and device care. Depending on the service, you can strengthen protection across your home WiFi, mobile connection or individual devices.
It also includes device-support options such as extended warranty or replacement services. Choose based on what you want to protect, then check the eligibility, coverage and current charges on the Singtel My Smart Network page.
These tools complement good cyber habits. No security service can stop every new threat, so continue checking unexpected links, calls and payment requests carefully.
Productivity tools for home and on the go
The Productivity category focuses on making connectivity easier to manage and more useful. It covers home WiFi optimisation, temporary mobile data boosts, family data management, productivity applications and support for eligible voice or video calls.
If you experience weak WiFi, remember that router location, walls and distance can affect coverage. A WiFi management or coverage tool may help you identify weak spots before you decide whether a different router, mesh setup or broadband plan is needed. Find out more at Singtel My Smart Network page.
Travel and lifestyle tools beyond connectivity
The Travel and lifestyle category extends My Smart Network beyond everyday WiFi and mobile management. It includes tools for roaming, gaming, streaming, parental controls, smart home solutions and selected home protection needs.
Before travelling, review the available roaming options and controls for your destination. At home, choose lifestyle tools based on your household, entertainment and family needs.
How to get started with Singtel My Smart Network
Visit the Singtel My Smart Network page and select the relevant category.
Choose a tool and review its features, eligibility and current charges.
Follow the instructions to sign up online or manage the service through the My Singtel app, where available.
Frequently asked questions
What is Singtel My Smart Network?
Singtel My Smart Network is a collection of free and subscription-based tools that help customers manage home WiFi, improve online security, protect devices, control family connectivity and manage roaming. Many of the tools can be accessed through the My Singtel app.
Is Singtel My Smart Network free?
Some My Smart Network tools are free, while others require a subscription or an eligible Singtel plan. Availability, eligibility and charges vary by service, so customers should check the My Smart Network page for the latest details.
How can I improve weak WiFi coverage at home?
WiFi Care can help test WiFi signal strength, identify weak areas and provide guidance on router or mesh placement. Actual WiFi performance will also depend on your broadband plan, equipment, home layout and connected devices.
Can Singtel help block scam calls and SMSes?
Singtel provides network and device-level security tools that can help detect or block known scam calls, malicious messages, phishing links and harmful websites. The protection available depends on the service and eligible Singtel plan.
How can I avoid unexpected roaming charges overseas?
Roaming tools such as Roam Protect can provide alerts and data controls to help customers manage overseas usage and reduce the risk of unexpected roaming charges. Customers should review their roaming settings and available plans before travelling.
Find the right Singtel My Smart Network tools for you
A smarter digital experience is not only about connection speed. It should also help protect connected devices, make WiFi easier to manage, support work and entertainment, encourage healthier family usage and give you more control when travelling.
Start with the category that matches your most immediate need, then review the available tools and eligibility. You can add other services later as your home, family or lifestyle needs change.
