1. Receive confirmation phone call from us
Expect to receive our call within 3 to 5 working days.
During the call, we'll send you a link to verify your identity via Singpass.
2. Pack up broadband/TV equipment (only if applicable)
Get ready to pass the broadband/TV equipment to the new account holder.
3. Look out for an email and SMS from us
After transfer completes, you'll receive an SMS and a Service Agreement email detailing the transfer of service(s).