Your service contract is sent to you via email. You may also access it anytime in My Account.

For security reasons, your Service Agreement is password-protected.

When prompted, enter your password in the following format:​

For orders before 26 Oct 2023: <Identification Number><Birthday in DDMmmYYYY>​

​ E.g. If your birthday is 1 Jan 1998, your password would look like this: ​

Do note that the birth date has to be double digits and your password is case-sensitive e.g. the first letter of the month is in uppercase. ​

For orders after 26 Oct 2023: Identification Number (last 4 NRIC characters)><Birthday in DDMmmYYYY>​

​ E.g. If your birthday is 1 Jan 1998, your password would look like this: ​

 567T01Jan1998

Do note that the birth date has to be double digits and your password is case-sensitive e.g. the first letter of the month is in uppercase. ​