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Troubleshoot by Optical Network Router (ONR)

onr

Click here for the Huawei HG8244H Installation Guide.
 
The colours of each LED light on your Huawei HG8244H Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

POWER LED

No light: No power is supplied to the ONR.
Check the power supply and ensure that the power adapter is secured.
Blinking Red before turning to green: Firmware update
Blinking Red: Hardware check failed or failed to start
Green: Connected to a power supply

 

PON

No light: Fibre connection is down
Red: Optical signals issue, please reconnect the fibre port
Blinking: Fibre connection is setting up
Green: Fibre connection is up

 

TEL 1-2

No light: Telephone is down
Blinking: Telephone is up and the phone is off the hook or ringing
Green: Telephone is up

 

LAN 1-4

No light: No ethernet connection
Green: Connected to an ethernet device
Blinking Green: Data is transmitting or receiving between devices

 

Internet

Green: Internet connection is up
Blinking Green: Data is being transmitted
No light: Internet service is down

 

IPTV

Green: Singtel TV connection is working
Blinking: Singtel TV connection unable to obtain IP address
No light: No Singtel TV set-top box detected
onr

Click here for the Huawei HG8240T5 Installation Guide.
 
The colours of each LED light on your Huawei HG8240T5 Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

POWER LED

No light: No power is supplied to the ONR.
Check the power supply and ensure that the power adapter is secured.
Blinking Red before turning to green: Firmware update
Blinking Red: Hardware check failed or failed to start
Green: Connected to a power supply

 

PON

No light: Fibre connection is down
Red: Optical signals issue, please reconnect the fibre port
Blinking: Fibre connection is setting up
Green: Fibre connection is up

 

TEL 1-2

No light: Telephone is down
Blinking: Telephone is up and the phone is off the hook or ringing
Green: Telephone is up

 

LAN 1-4

No light: No ethernet connection.
Green: Connected to an ethernet device.
Blinking Green: Data is transmitting or receiving between devices

 

Internet

Green: Internet connection is up
Blinking Green: Data is being transmitted
No light: Internet service is down

 

IPTV

Green: Singtel TV connection is working
Blinking: Singtel TV connection unable to obtain IP address
No light: No Singtel TV set-top box detected

 

nokia-g240-onr

Click here for the Nokia G240 Optical Network Router (ONR) Installation Guide.

 

The colours of each LED light on your Nokia G240 Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

POWER LED

No light: No power is supplied to the ONR.
Check the power supply and ensure that the power adapter is secured.
Red: ONR startup failed
Blinking Amber: New firmware downloading
Blinking Green: ONR is booting up
Green: ONR is powered on. The LED displays amber first, then flashing green and turns steady green.

 

PON

No light: No light source detected
Blinking Green: ONR ranging
Green: ONR has ranged successfully

 

AUTH

No light: ONR is not authorized/authenticated
Blinking Green: ONR ranging/ synchronizing
Green: ONR is authorized/authenticated

 

LAN 1-4

No light: No ethernet connection
Green: Connected to an ethernet device
Blinking Green: Data is transmitting or receiving between devices

 

TEL 1-2

No light: Telephone is down
Blinking Green: Telephone is up and the phone is off the hook or ringing
Green: Telephone is up

 

IPTV

Green: Singtel TV connection is working
Blinking Green: Singtel TV connection unable to obtain IP address
No light: No Singtel TV set-top box detected

 

Internet

Green: Internet connection is up
Blinking Green: Active Internet traffic
No light: Internet service is down
 

 

ZTE F8648P ONR

Click here for the ZTE F8648P Installation Guide.
 
The colours of each LED light on your ZTE F8648P Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

POWER LED

No light: No power is supplied to the ONR.
Check the power supply and ensure that the power adapter is secured.
Green: ONR is powered on. The LED displays amber first, then flashing green, and turns steady green.
Amber: ONR start-up failed.
Blinking Amber: New firmware downloading
Green (Blinking): Rebooting/restarting in progress.

 

PON

No light: No light source detected
Blinking Green: ONR ranging
Green: ONR has ranged successfully

 

AUTH

No light: ONR is not authorized/authenticated
Blinking Green: ONR ranging/ synchronizing
Green: ONR is authorized/authenticated

 

LAN 1-4

No light: No ethernet connection
Green: Connected to an ethernet device
Blinking Green: Data is transmitting or receiving between devices

 

10G LAN

No light: No ethernet connection
Green: Connected to an ethernet device
Blinking Green: Data is transmitting or receiving between devices

 

LAN 1-2

No light: Telephone is down
Blinking Green: Telephone is up and the phone is off the hook or ringing
Green: Telephone is up

 

IPTV

Green: Singtel TV connection is working
Blinking Green: Singtel TV connection unable to obtain IP address
No light: No Singtel TV set-top box detected

 

Internet

Green: Internet connection is up
Blinking Green: Active Internet traffic
No light: Internet service is down

 

ZTE ZXHN F620

Click here for the ZTE ZXHN F620 Optical Network Router (ONR) Installation Guide.
 
The colours of each LED light on your ZTE ZXHN F620 Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

POWER LED

Green: ONR is powered on. The LED displays amber first, then flashing green, and turns steady green
Green (flashing): ONR is booting up
Red: ONR start up has failed
Amber (flashing): New firmware downloading
Green (Blinking): Rebooting/restarting in progress
No light: No power is supplied to the ONR.
Check the power supply and ensure that the power adapter is secured

 

PON

Green: ONR has ranged successfully
Green (flashing): ONR is ranging
No light: No light source detected

 

TEL 1-2

Green: Call account is registered
Green (flashing): Phone call in progress; Call account registration in progress
No light: Call account is not registered

 

LAN 1-4

Green: Ethernet connected/ powered device; Connected to LAN port
Green (flashing): Data activity present (traffic in either direction)
No light: No power is supplied to the ONR/ No ethernet connection

 

IPTV

Green: IPTV IP address and STB detected and operational
Green (flashing): No IP address obtained in the IPTV interface
No light: No Singtel TV set-top box detected

 

Internet

Green: Internet connection is up
Green (flashing): Active internet traffic
No light: Internet service is down

 

AUTH

Green: ONR is authorized/authenticated
Blinking Green: ONR ranging/ synchronizing
No light: ONR is not authorized/authenticated

 

 

Huawei-optix

Click here for the Huawei OptiXstar V183 Optical Network Router (ONR) Installation Guide.
 
The colours of each LED light on your Huawei OptiXstar V183 Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

Indicator on the front panel (above logo)

Red: The device is being powered on, or the device has been started but is not connected to the Internet
White: The device is started and connected to the Internet
No light: No power is supplied to the ONR, check the power supply and ensure that the power adapter is secured

 

PON and LOS

PON blinking rapidly, LOS no light: The device is attempting to connect to the upper-layer device
PON light on, LOS no light: The device is connected to the upper-layer device
PON no light, LOS blinking slowly: No fiber is connected or no optical signal is received
PON blinking slowly, LOS blinking slowly: Indicates a hardware fault

 

TEL

Light on: The telephone service is enabled
Light blinking: The phone is being used
No light: The telephone service is disabled

 

LAN 1-4

Light on: The network port is connected, but no data is being transmitted
Light blinking: The network port is connected and data is being transmitted
No light: The network port is not connected

 

USB

Light on: The USB port is connected, but no data is being transmitted
Light blinking: Data is being transmitted over the USB port
No light: The USB port is not connected

 

WLAN

Light on: The WLAN function is enabled
Light blinking: Data is being transmitted
No light: The WLAN function is disabled

 

WPS

Light on: WPS authentication is enabled
Light blinking: Terminals such as mobile phones are accessing the network
No light: WPS authentication is disabled

 

FTTR

Light on: Optical signals are detected on at least one downstream Slave FTTR
No light: No fiber is connected or no optical signal is received

 

nokia-xs-240x

Click here for the Nokia XS-240X-A XGS Installation Guide.

 

The colours of each LED light on your Nokia XS-240X-A XGS Optical Network Router (ONR) have different meanings. Use this guide to understand more.

 

Power LED

No light: No power is supplied to the ONR. Check the power supply and ensure that the power adapter is secured
Green: ONR is powered on. The LED displays amber first, then flashing green, and turns steady green
Red: ONR start-up failed
Blinking Amber: New firmware downloading
Blinking Green: Rebooting/ restarting in progress

 

PON

No light: No light source detected
Blinking Green: ONR ranging
Green: ONR has ranged successfully

 

AUTH

No light: ONR is not authorised/authenticated
Blinking Green: ONR ranging/ synchronising
Green: ONR is authorised/ authenticated

 

LAN 1-4

No light: No ethernet connection
Green: Connected to an ethernet device
Blinking green: Data is transmitting or receiving between devices

 

TEL 1-2

No light: Telephone is down
Blinking Green: Telephone is up and the phone is off the hook or ringing
Green: Telephone is up

 

IPTV

Green: Singtel TV connection is working
Blinking Green: Singtel TV connection unable to obtain IP address
No light: No Singtel TV set-top box detected.

 

Internet

Green: Internet connection is up
Blinking Green: Active internet traffic
No light: Internet service is down

 

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