Why am I receiving this SMS from Singtel?
We are sending this SMS on behalf of NetLink Trust who will be conducting fibre service maintenance in your area.
Does NetLink Trust fibre service maintenance affects other service providers?
Yes, it affects all service providers who use NetLink Trust fibre services.
Why is this maintenance scheduled during office hours?
While NetLink Trust strives to conduct maintenance outside of working hours, some actions can only be done during the day due to various conditions. Please contact NetLink Trust at 6563 4273 or visit <a href="https://netlinktrust.com/contact"/>netlinktrust.com/contact</a> for more information on the maintenance in your area.
My service has been down for more than 30 minutes or multiple times during the time interval stated in the SMS?
As the maintenance is ongoing, your fibre services may take slightly longer to be fully restored. On behalf of NetLink Trust, we apologise for the inconvenience caused and thank you for your patience.
My service is still down after the end time stated in the SMS?
Please reboot your equipment. If the service is still unavailable after the reboot, please contact 1688 for further assistance.
How can I update my mobile contact to receive this SMS?
Please contact us at <a href="https://www.singtel.com/personal/support/help"/>singtel.com/help</a>.
