Check recontract eligibility
 





1. Log in to My Account with Singtel OnePass.

Logging in 'My Account' with Singtel OnePass on desktop



2. Upon logging in, scroll down and select the service you would like to enquire about.

Scroll down and select the service you would like to enquire about recontract - Singtel support



3. For Broadband and TV plans
On your plan details page, scroll to the recontract section to learn when you are eligible to recontract without penalty.

To see recontract eligibility, scroll to recontract section on plan details page for broadband and tv plans - Singtel support


For Postpaid mobile plans
Learn when you are able to do an early upgrade for your device. If you are switching to a lower tier plan before your contract ends, a penalty fee will apply.

Example of postpaid mobile plans recontract eligibility screen - Singtel support

Request to recontract now: Click to chat with Sales


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