To change the number of your Home Line or Home Digital Line, you can visit any Singtel Shop, or call 1688 to speak with a call agent. Charges will depend on the type of number that is being requested, and requests will take 3 working days to process. Only the registered account holder may write in to request a change of number, and all accounts must have no outstanding balance before the change of number is processed.

To suspend your line temporarily, please walk in to any of our Customer Service Counters to make your request.

Your monthly telephone service and any value-added services subscriptions will continue while your line is temporarily suspended.