Getting your business connected is an important first step. Luckily, Singapore has a reliable digital and IT infrastructure. There are three main connectivity considerations.
1. Internet Connectivity
A Dynamic IP business fibre broadband connection is suitable for most businesses, with Singtel’s solution offering unlimited symmetrical internet access at speeds between 100Mbps and 1Gbps. The business-grade network will give you speed-of-light access to the internet and the cloud. For businesses working requiring a Static IP connection, it is also available and easy to set up
Singtel business WiFi Mesh provides superior coverage throughout your office. The mesh units provide excellent coverage in mid to large size offices and reduces the possibility of dead zones.
You will achieve higher productivity by freeing your staff from their desks and allowing them to collaborate anywhere in the office.
2. Cloud-based phone systems
For businesses starting out, being contactable is vital. A dedicated office phone number also gives your office greater credibility. A landline phone also provides customers with a sense of more personalised service offering. Services shared within an office, such as call forwarding, call extension dialling, call waiting and call routing are all still very important.
As intelligence firm Transparency Market Research explains, a hosted PBX system greatly reduces capital expenditure – eliminating the expense of on-premise PBX servers, annual maintenance costs, and hiring of in-house staff and technical support.
New cloud-based solutions are bringing telephony into the digital age. A cloud-based service such as Singtel BizVoice gives small businesses the functionality of a traditional office-based set-up, without the steep cost of owning or maintaining a physical PBX system. It replaces the physical PBX system with a more reliable cloud-based system, while still retaining your office phones.
Singtel BizVoice also offers unlimited free calls to any local Singapore number, so you’re able to better manage your office phones expenses with a predictable monthly fee. Employees that make use of the service over WiFi when travelling are able to enjoy the same free calls to Singapore.
3. Mobility
Many small businesses have staff working regularly outside the office or rely completely on a remote workforce. In this case, you’ll need a reliable mobile plan covering both calls and data.
There are many types of business mobile plans that meet different needs. You can choose SIM only plans where employees use their own device and the business owner supplies them a SIM. If your employees need to be connected all the time with relatively higher data consumption, maybe an XO Plus plan will give you the data boost you need.
Once you have the business idea setting up the small business basics in Singapore is relatively easy. Its economy is built on successful small business ventures and it has the infrastructure to support all types of enterprises.