Concerns in virtual conferencing for financial services
Virtual conferencing is now common or even the default in most — if not all — industries, and financial services is no exception. COVID-19 has accelerated the implementation of digital communications to deliver client services, but of course, there are challenges in this area, including eliminating data breaches, ensuring regulatory compliance, and organising big data.
As the use of digital communications and video conferencing becomes more commonplace in financial services, the industry's future will undoubtedly incorporate such technologies in its practices, making privacy and video security a key priority.
Another concern is the quality of meeting experiences with partners and clients, locally, regionally and globally, with connectivity issues, audio and video quality, and the efficiency of sharing and exchanging information at stake.
Assurance of confidentiality and quality
With Singtel BizConference, customers can be assured that their financial information is kept entirely confidential, thanks to its end-to-end AES 256-bit encryption, which can easily be enabled for meetings.
Those in the financial services sector can also stay connected with global teams, partners and external advisors, thanks to Zoom's data presence in major financial hubs and global data centre coverage.
With Singtel BizConference, users need not worry about whether their location or device will affect their ability to join meetings, as the service offers HD video and voice call support for any device, as well as compression technology that provides quality audio and video even on poor internet connection.
It also accommodates up to 1,000 participants per call, as well as service migration to the cloud, eliminating the need for IT teams to maintain costly legacy systems.
