Service 104 is an operator assisted hotline wherein customer may request the following:
 

a)    Inquire on Overseas Directory Assistance
b)    Inquire on Country Code, Time Difference, International Call Rates
c)     Assist on Collect Calls (incoming, outgoing)
d)    Ask for assistance to connect an International Call 

The Service 104 Platform has reached its end of life and the call request from customer is very low.  

Customers can use their fixed lines, mobile phones and other mobile applications to call overseas.  Also they use internet to find the country codes, time difference, overseas telephone numbers and calling rates.

The Country code, Time difference and the rates for International Calling are published in the Singtel website.

Website Links:

• Country Codes, Area Codes, time difference: https://www.singtel.com/personal/i/phones-plans/international-calling/calling-overseas/idd-001/singtel-idd001-countrycode-areacode-timedifference.html
• Business Calling rates: https://www.singtel.com/business/products-services/communication-collaboration/international-calling
• Personal Calling rates: https://www.singtel.com/personal/products-services/more/telephony-services/international-calling

31 January 2022