You will enjoy the new rate via a monthly bill rebate over 24 months*. Do note the monthly bill rebate is pro-rated and will be reflected in the 2nd monthly bill within 1-2 billing cycles under the Refund/Reversal section.
i. The first CIS monthly bill will include:
– A ‘Partial Month Charge’ – this is prorated based on the date of conversion to the date of the end of bill cycle date.
– A full-month subscription that will be billed in advance.
ii. The second CIS monthly bill will include the full monthly bill rebate. This will be reflected under a ‘Refund/Reversal’ section on this bill.
*Example - if the entitlement starts on 20 Feb 2024, the 24 months rebate will end on 19 Feb 2026.