Singtel CES offers exclusive deals for employees of participating companies who are signing up a line for business use. Lines signed up under CES will be registered under NRIC and liability
belongs to the employee.

 Singtel CES provides exclusive benefits and great savings:

• Lower monthly subscription fees
• Handset discounts
• Attractive roaming rates
• Free add-ons (value-added services)

If online access is available to your company, you can login to Online CES Shop using your company email address to check on CES rates.

You can apply for CES mobile lines through Online CES Shop or CES roadshows.

You have to be staff of a company that participates in CES.

For Singapore Citizen or Permanent Resident, please provide copies of NRIC and Staff Pass.

For Foreigners with work pass in Singapore, please provide copies of:

• Staff Pass, and
• One of the following work passes:
  • Employment Pass (at least 6 months' validity)
  • S Pass (at least 6 months' validity and deposit is required)
  • Work Permit (at least 12 months' validity and deposit is required)

For all applicants:

• Deposit up to $800 may be collected for each mobile line application. The deposit amount, if any, will be advised to you at the point of application.
• Eligibility assessment will be conducted at the point of application.

Each employee (by NRIC) can sign up for one CES postpaid mobile line and up to three MobileShare Supplementary Plan lines. All lines will be billed to the employee via his/her residential address.

MobileShare Supplementary Plan is a service that allows postpaid mobile subscribers (on Enterprise Mobile Bundle and Combo Mobile Plans) to share local data, talktime and SMS bundle of the main line with other devices. It includes sharing of the data allocation from data add-ons such as DATA X 2, DATA X 3 and DATA X INFINITY.

Each MobileShare subscription comes with ts own SIM card and unique phone number, allowing the MobileShare user to call, send SMS and use data just like any other mobile subscribers. Usage by the MobileShare number is deducted from the main line and pay-per-use charges apply on excess traffic.

For more info and FAQs, refer to https://www.singtel.com/personal/i/faq/mobileShareFaqs   

You can view your re-contract status from Online CES Shop. You will be able to re-contract to CES as early as 12 months into your current contract with the applicable device upgrade fees (see below question "Can I re-contract early?"). Re-contract below 12 months is not allowed.

Yes, you are able to re-contract to CES as early as 12 months into your current contract. The following device upgrade fees will apply. 

You can do so, however, a downgrade fee or an early termination fee will be applicable if your mobile line is still in contract. Please call 1606 for more information.

• Available 24/7 online, sign up anytime at your convenience
• No administration fee    
• View mobile plans and mobile devices catalogues
• Choose your delivery date

Sign up now at www.singtel.com/onlinecesshop

Note: access to Online CES Shop is unavailable for staff of certain companies. You will encounter an error message when trying to login.

You will need to upload eletronic copies of your NRIC and Staff Pass (both front and back copies).

IE6 to IE10, Firefox, Mozilla and Chrome.

• Payment for monthly subscription fees is via Credit Card (Visa or MasterCard) or GIRO only.
• Payment for mobile devices is via Credit Card.

DBS or POSB bank account holders can apply for monthly GIRO payment through internet banking or via AXS machines.

For accounts with other banks, you can register for monthly payment by submitting the completed GIRO form to Singtel.  Download and mail the original copy of the completed application form to Singtel (address included in form).

1. Visit www.singtel.com/bizportal. 
2. Click on "Request for eBill (For CES Customer)”.
3. Key in service number and NRIC, and click on "Verify". Service number must not contain any spacing, and NRIC is case-sensitive.
4. Upon successful verification, key in the rest of the fields and click on “Submit”
5. An email will be sent to you with the User ID and Password to access the eBill. You may Contact Biz Portal if you do not receive the email after 1 business day.

For new lines and port-in lines, your handset will be delivered via courier.

• Delivery fee is waived on a promotional basis
• Delivery address has to be your registered home address or your company’s registered office address; third party address is not applicable.

For re-contract lines (via Online CES Shop), you will be able to choose between:

1. Collection at POPStation at $0 fee (fee is waived on promotional basis).  Find out your nearest POPStation.
2. Delivery via courier at $15 delivery fee.  Delivery address has to be your registered home address or your company’s registered office address; third party address is not applicable. 

Please present your NRIC and staff pass to courier for verifications.

Yes, you can authorise someone else to collect on behalf by providing a Letter of Authorisation. Delivery address still has to be your registered home address or your company’s registered office address. 

You can continue to access the following features in MySingtel app:

• Check talktime, SMS and data usage
• Check contract expiry date
• Enable and disable DataRoam alerts, set DataRoam limit for alerts
• Disable network lock
• Subscribe to Add-Ons or Value Added Services (VAS)

You will be unable to access Bills and Rewards.

CES line cannot be counted as a line for the Mobile Multi-Line nomination.