Thinking of switching? Here's why porting your number to Singtel could be your smartest move yet
Changing your mobile provider used to feel like a hassle.
Today? It takes just a few simple steps. And you get to keep the number everyone already knows.
So if you've been wondering whether it's time to make the switch, here's why more people are choosing to port in to Singtel—and why it could make a real difference to your everyday.
Keep your number. Upgrade your experience
Your mobile number is part of your life.
It's tied to your bank accounts, messaging apps, delivery services and the people who matter most. Porting to Singtel means you don't have to start over. You simply bring your existing number with you while enjoying everything Singtel has to offer.
No awkward "I've changed my number" messages. No updating every account. Just a smoother way to switch.
Stay connected where it matters most
Your mobile network shouldn't only work well when conditions are perfect.
Whether you're catching up on your favourite series during your MRT ride, joining a video call from a café, or navigating a busy shopping mall, you want a connection you can count on.
Singtel 5G+ is designed for exactly that. Beyond faster speeds, it delivers stronger indoor coverage through its enhanced network, along with features that make everyday connectivity smoother, more reliable and more secure.
Because when your connection keeps up with your day, everything feels easier.
More than speed. A smarter mobile experience
A great mobile plan isn't just about gigabytes anymore.
It's about having the confidence that your connection is ready for whatever comes next.
Depending on your plan, Singtel 5G+ gives you access to benefits like:
It's everything working together to help you stay connected—whether you're at home, at work or halfway across the region.
Travel without missing a beat
Weekend in Johor Bahru.
Business meeting in Bangkok.
Holiday in Tokyo.
With selected Singtel plans, roaming is already included, so you can land, switch on your phone and stay connected without hunting for a local SIM card or worrying about unexpected charges.
It's one less thing to think about. And one more reason to enjoy the journey.
Switching is easier than you think
Many people put off switching because they expect paperwork, downtime or complicated processes.
In reality, porting your number is straightforward.
Once you've chosen your Singtel plan, simply submit your port-in request during sign-up. Your existing mobile number moves across, and in most cases, there's little interruption to your service.
It's designed to be simple—so you can focus on enjoying your new plan, not managing the switch.
Find a plan that fits you
No two mobile users are the same.
Maybe you stream every day. Maybe you travel often. Maybe you just want a dependable connection for work and family.
Whether you're looking for a SIM Only plan or a phone plan, Singtel offers a range of options designed around different lifestyles and needs.
The best part? You're not changing your number. You're simply giving it a better home.
Ready to make the switch?
If your current plan isn't keeping up with the way you live, it might be time for something better.
Port in to Singtel and keep the number you know, while enjoying a network built for today's connected lifestyle—from stronger 5G+ coverage and built-in security to roaming benefits that take you further.
Because switching shouldn't feel like starting over.
It should feel like moving forward.
Hello Possibilities.
Frequently Asked Questions about Porting to Singtel
1. What does it mean to port in to Singtel?
Porting in means transferring your existing mobile number from another service provider to Singtel. You get to keep the same number while enjoying your new Singtel mobile plan.
2. Can I keep my current mobile number when I switch to Singtel?
Yes. When you port in to Singtel, you can keep your existing mobile number, so there's no need to update your contacts, banking apps or online accounts.
3. How do I port my number to Singtel?
It's simple.
1) Choose your preferred Singtel mobile plan.
2) Select "Port in your existing number" during sign-up.
3) Provide the required details from your current mobile account.
4) We'll take care of the transfer and let you know when it's complete.
The process is designed to be quick and straightforward.
4. How long does it take to port my mobile number?
Most number transfers are completed within one working day after your request has been successfully submitted and approved. Actual timing may vary depending on your current service provider and whether all required information has been provided.
5. Will I lose my contacts, photos or WhatsApp chats?
No. Porting your number only transfers your mobile service. Your contacts, photos, apps and WhatsApp account remain on your phone as long as you keep the same device and mobile number.
6. Can I switch to Singtel if I'm still under contract?
Yes, but you should check with your current service provider first. Early termination charges may apply if you're still within your contract period.
7. Why should I port to Singtel instead of getting a new number?
Keeping your existing number means less hassle. Your friends, family and colleagues can continue reaching you on the same number, and you won't need to update your digital services or account information.
Plus, you'll enjoy Singtel's trusted network, 5G+ connectivity and a range of plans designed to fit different lifestyles.
8. What are the benefits of switching to Singtel?
When you port in to Singtel, you'll enjoy benefits such as:
- Keeping your existing mobile number
- Access to Singtel's 5G+ network
- Reliable connectivity across Singapore
- Plans designed for streaming, gaming, work and travel
- Roaming benefits on selected plans
- Access to the My Singtel app to manage your account
9. Can I port my prepaid number to Singtel?
Porting eligibility depends on your existing provider and the type of mobile service you're using. Check the latest port-in requirements during sign-up or visit the Singtel website for more information.
10. Ready to make the switch?
Porting your number to Singtel is easier than you might think. Keep the number you know, enjoy a trusted network and discover mobile plans designed for the way you live today—and tomorrow.
