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If you’re interested in getting Singtel WiFi, you might be wondering...

How do you go about purchasing it, and how do you set it up?

In this article, we’ll share a comprehensive guide on how to get your Singtel WiFi set up. 

We’ll cover:

There are several ways that you can purchase Singtel WiFi.

Firstly, you can purchase it online via Singtel.com.

This is the easiest and most convenient way – you can do it from the comfort of your own home!

Plus, purchasing Singtel WiFi plans online gets you some serious offers and exclusive discounts. 

For instance, if you purchase the 2Gbps Mesh plan online, you’ll get a free lifestyle gadget thrown in with your purchase.  

You get to choose from different options for your lifestyle gadget – including items such as an iPad, a Dyson vacuum cleaner or a PRISM+ TV!

That aside, by signing up online, you can also get new sign-up exclusives such as free installation (with no installation fees).

Prefer to go to a retail store?

You can also purchase a Singtel WiFi plan at any Singtel Shop, Singtel Exclusive Retailer or roadshow.  

When you purchase your Singtel WiFi, you get these items bundled with your plan: 

Depending on the plan you’ve opted for, you may also get more freebies, such as:

Here’s a quick overview of how to set up your Singtel WiFi, before we go into the details:

Upon successful sign up of your Singtel WiFi, Singtel automatically schedules two appointments for you, and you will receive:  

Closer to your NLT appointment date, you will receive an SMS reminder and it will inform you if you need to be physically present for the NLT appointment.  

In most cases, NLT will carry out the installation outside your home and you do not need to be present!*

*On certain occasions, the NLT engineers may need to enter your home to complete the installation, but this doesn’t happen often. 

And once the activation is done, you’ll get another text updating you.

Once your NLT activation is complete, the next step is your Singtel installation appointment, which you will need to be present for.  

Closer to your Singtel appointment date, you will receive an SMS reminder.  

If you need to reschedule either of the appointments, you can do so via My Singtel App or via the link in the SMS that you received.

On the day of the appointment, a friendly Singtel Engineer will arrive to install your Fibre equipment and get your internet and Singtel WiFi up and running!

To ensure a smooth WiFi router installation, you’ll need to prepare two power points for your Optical Network Router (ONR) and your Singtel WiFi Router. 

You should also choose a central and unobstructed location for the router to enjoy greater Singtel WiFi coverage. 

PS: Check out our article on improving weak WiFi to learn how to optimise your WiFi at home! 

The easiest and most straightforward way to get your WiFi up and running is to let Singtel handle the set up for you (which we’ve discussed above).

For ease of set up and to minimise complexity, we suggest taking that route 😉 

But if you really want to, you can also set up your WiFi yourself.

Here’s a quick overview of the steps, before we go into the details:

First, check that you have received an ONR.

This is the flow you should be following to set up your WiFi router.

Just like we mentioned earlier, you will need to prepare two power points for your ONR and your Singtel WiFi Router.  

The same rule also applies here – you should place your router at a central and unobstructed location in your home.

If you’re afraid of WiFi dead spots (i.e. places where WiFi is weak, intermittent or absent), you can also consider adding Singtel WiFi mesh extenders!  

Or if you’re someone who’s staying in a...

You can also consider getting a mesh network to boost your WiFi and eliminate those dead spots. 

To see which is best for you, check out our article on mesh networks vs WiFi mesh extenders.

First, insert the power adapter into the WiFi router’s power port and plug it into a power outlet.  

Then, connect one end of the Ethernet cable to the LAN 1 port on your ONR and the other end to the WAN port of the router. 

Power up the router and wait for the internet LED to light up.  

After that, connect your devices to the router via WiFi using the same username and password found on the router label. 

Alternatively, you can also use the ethernet cable to connect your computer to the router’s LAN port.  

You can also reboot your router if you encounter any connectivity issues.  

And that’s everything you need to know about buying and setting up your Fibre broadband.  

Now, get ready for seamless and reliable connectivity throughout your home. 

Check out the latest Singtel WiFi broadband promotions here, including FREE installation scheduled at your convenience.