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Your old phone could be worth more than you think.

Instead of leaving it in a drawer, you can trade it in and use its value towards your next device. Whether you're upgrading to the latest iPhone or Samsung Galaxy, trading in helps reduce the cost of your new phone while giving your old device a second life.

At Singtel, you can check your phone's value online, receive a quick device assessment in our shop, and complete most trade-ins in around 15 minutes.  Depending on your next new phone purchase, we may have additional trade-in bonus from time-to-time on top of your phone’s assessed value.

If you're short on time, here's the simple version.

1. Check your phone's estimated trade-in value online.

2. Bring your device for assessment at our shops.

3. Receive a confirmed trade-in value based on its model and condition.

4. Use the value towards your next phone purchase.

5. If an eligible promotion is available, you may also receive an additional trade-in bonus.

Most assessments take around 15 minutes, in Singtel Shops.

Phone trade-in lets you exchange your current smartphone for credit towards a new device. 

Instead of selling your phone privately, you trade it in through an authorised programme. The value of your old phone is then used to offset the cost of your next purchase.

Many customers choose trade-in because it's:

• Fast

• Convenient

• Transparent

• Secure

• Environmentally responsible

For many people, yes. A phone sitting unused in a drawer has little practical value. Trading it in allows you to:

• Lower the cost of your next phone.

• Upgrade more affordably.

• Avoid the hassle of finding a private buyer.

• Give your device a second life.

• Reduce electronic waste.

If you're already planning to upgrade, trading in is often one of the easiest ways to make your next phone cost less.

Both options have advantages.

If convenience, speed and certainty matter most, trade-in is often the better choice.

Trade-in values aren't random. Several factors determine what your phone is worth.

These typically include:

• Device model

• Storage capacity

• Cosmetic condition

• Screen condition

• Device functionality

• Current market demand

At Singtel, you can first check an indicative value online.

Your final trade-in value is confirmed after a straightforward device assessment. If the assessed value differs from the estimate, you'll receive an explanation before deciding whether to proceed.

Phone values naturally change over time. Trade-in values may increase or decrease depending on:

Global resale prices

Trade-in values shown online are indicative and are reviewed regularly. Current values may change approximately every two weeks.

Premium flagship phones generally retain their value better than entry-level devices.

Examples include:

• Apple iPhone Pro models

• Samsung Galaxy S Ultra series

• Samsung Galaxy Z Fold series

The actual value depends on the specific model, storage size and condition.

One of the biggest advantages of trading in through Singtel is speed.

Most device assessments are completed in around 15 minutes.

Once your phone has been assessed, you'll receive a confirmed trade-in value and can decide whether to continue with your purchase—all in a single visit; OR, have a think about it and come back later when you are ready

If you are ready to proceed, our agents will assist you in the backup process. 

Before trading in your device, it's a good idea to:

• Back up your photos and files.

• Sign out of your Apple ID or Google account.

• Disable Find My iPhone or Factory Reset Protection.

• Remove your SIM card.

• Reset your phone to factory settings.

Preparing your phone beforehand helps make the process quicker and protects your personal information.

Choosing where to trade in your phone matters.

Singtel makes the experience straightforward from start to finish.

Popular phone models receive competitive trade-in values, helping you get more from your old device.

Selected phone launches include promotional trade-in bonuses that can be combined with your device's assessed value, subject to promotion terms.

Most assessments are completed in around 15 minutes.

Check an indicative value online before receiving a confirmed value after assessment. You'll always know how your phone's value is determined before deciding whether to proceed.

Trade in your old phone and upgrade to your new device in a single trip.

Selected promotions offer additional savings when you purchase eligible devices.

For example, during promotional periods, selected Samsung Galaxy devices may qualify for an additional trade-in bonus on top of your phone's assessed value.

Available promotions vary by:

Always refer to the latest trade-in offers for current bonuses.

Yes. You can check an indicative trade-in value online before visiting a Singtel store.

Yes. After your phone is assessed, you'll receive the confirmed trade-in value before deciding whether to proceed.

Most assessments take around 15 minutes.

Yes, for eligible promotions.

Your total trade-in benefit may include:

• Your phone's assessed trade-in value.

• An additional promotional trade-in bonus.

Promotion terms apply.

No. Trade-in values are reviewed regularly and may change approximately every two weeks based on market conditions.

Trade-in requirements vary. Please refer to the latest Singtel trade-in terms and conditions for eligible devices and any required accessories.

Your next phone could cost less than you think.

Check your phone's estimated trade-in value, receive a quick assessment and use its value towards your next upgrade.

With competitive trade-in values, selected promotional bonuses and a fast, transparent process, Singtel makes upgrading simple.