Key takeaways

  • For SMBs, digital solutions can strengthen the relationship between employees and customers.
  • eCommerce and digital payments make it easier for customers to browse products and make purchases.
  • Digital marketing and social media can increase engagement with your customers.
  • Communications and collaboration solutions mean employees can work together from home or in the office.
  • Automation frees up employees’ time to focus on more profitable aspects of the business.

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