FAQ
What is Calm?
Calm is the #1 app for sleep, relaxation and meditation. It comes with unique audio content and is designed to strengthen your mental fitness, while tackling some of the biggest mental health challenges of today.
Who is eligible for Calm Premium?
You can subscribe to Calm Premium if you are our existing Singtel Postpaid Mobile customer. If you’re not an existing Singtel Postpaid Mobile customer, please see our range of Postpaid Mobile plans <a href="https://www.singtel.com/personal/products-services/mobile/postpaid-plans" target="_blank">here</a>.
I have signed up for Calm Premium. How do I enjoy the premium access?
You will receive an SMS after successful subscription of Calm Premium. Simply click on the link in the SMS and follow the steps to activate or link your Calm account. Download the Calm app to start enjoying premium access. Please cancel existing credit card or in-app subscription to avoid dual payment.
How can I pay for my Calm Premium subscription?
The subscription charges for your Calm Premium subscription will be included in your monthly Singtel bill.
How do I cancel my Calm Premium subscription and what happens when I do so?
You can cancel your Calm Premium subscription via My Singtel app, our Singtel hotline 1688 or visit any Singtel Shop. If you are subscribed to a contract plan, there will be recovery charges applicable for cancelling your subscription before the contract’s end date. Upon cancellation, your Calm Premium account will immediately be reverted to a free account with limited access and the monthly subscription charge will not be pro-rated.
