Smart Access

Singtel IoT Smart Access

Enhance the security of your assets with enterprise-grade padlock and deadbolt that is always connected to Singtel's NB-IoT cellular network. With a long battery lifespan, save on cost and maintenance while keeping track of its use.

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Benefits

Improves manpower efficiency

Keyless system eliminates the need to allocate costly resources in safekeeping of physical keys.

Increases productivity

Powerful online management portal allows streamlining of workflows and access approvals from any authorised workstation in real time.

Peace of mind

Provides real-time updates and event alerts to enhance visibility and incidents response speed.

Features

Highly secure

Multi-factor authentication with AES256 encryption and CEN grade 3 equivalent software.

Alerts and notifications

Receive real-time notification when locks are tampered, low battery, denied access or location shift.

Online management portal

Real-time status monitoring, permissions management, customised scheduling and workflow and generate historical reports.

Battery-powered

Long battery lifespan of up to 2 years^ on NB-IoT connectivity.

Time-sensitive OTP

Issue temporary access pins to authorised users for lock access.

^Estimated battery lifespan is based on an average of 5 unlocks per week for a padlock. Deadbolts have an average lifespan of 1 year. Battery lifespan may differ as it is dependent on the frequency of use and lock type.

How it works

An admin logs into access management platform to schedule access permission to registered users. The platform updates the connected smart lock with the new schedule and credentials via Singtel NB-IoT. The end user receives a one-time password (OTP) via SMS and enters it into the lock’s keypad to unlock the asset.

An admin schedules access via a platform, updating the smart lock with credentials via Singtel NB-IoT. Users unlock assets with an OTP entered on the lock’s keypad.

Comparison

	Conventional locks	Singtel IoT Smart Locks
Connectivity	Isolated and not connected	Battery operated lock that consumes low power. Always connected onto Singtel’s NB-IoT network.
Physical keys	Yes	No
Manageability	Labour intensive and tedious to manage. Costly to operate and maintain when physical key are misplaced.	Robust online management portal enables real-time status monitoring, user access management and historical reports.
Security level	Low. No traceability and easily compromised through lock picking or key duplication.	Time-sensitive OTP allows issuing of temporary access pins to authorised users for lock access.

IoT Care

IoT Care is an enhanced suite of support services that comes with IoT Smart Locks.

Hassle-free deployment

From installation to calibration, get assistance installing your IoT hardware and software onsite.

24/7 dedicated hotline support

Enjoy dedicated customer service round the clock to resolve or troubleshoot your IoT challenges. For more advanced issues, our team of specialists will respond within the next working day.

End-to-end project management*

A designated Project Manager handles all your large scale IoT deployments and maintenance so you never have to worry about coordination and meeting critical completion dates.

Proactive monitoring*

Combining predictive and real-time data analytics, our service management team will be alerted ahead of time when your IoT service may be disrupted. An appointment will be arranged to fix the issue before problems occurs.

Also see

Fleet Manager

Effective tracking, better operations management.

Internet of Things

Powering the future of connected devices across APAC.

Talk to an expert

Our specialists can advise you on how you can optimise your enterprise operation and kickstart your journey.