Communication Platform-as-a-Service

Products & Services Singtel 5G+ Let Singtel 5G+ help propel your business into the future with our suite of 5G-enabled solutions and programmes. Business 5G

Mobility Empower your dynamic workforce with our comprehensive suite of robust mobile services and solutions.

Connectivity Data infrastructure, private networks and internet access for businesses of any size.

Quantum-Safe Network Securing our digital economy with quantum-safe technologies for the business

Software-defined Connectivity A flexible and agile network that responds quickly to changing business needs. Next-Gen Managed Services Accelerating cloud and digital transformation via next-generation IT infrastructure management.

Singtel AI-Ready Infrastructure Discover a secure foundation for confident innovation. Empower your enterprise to adopt and scale AI with speed and reliability.

Secure, scalable cloud for enterprises. Private, public and hybrid cloud solutions, data centres, and SaaS tailored to your needs. Cloud and Data Centre

Data Centre Services Power your business with Asia's leading ICT provider and Singapore's largest state-of-the-art centre.

Cyber Security World-class cyber security to help protect your business.

Internet of Things Drive growth with Singtel IoT solutions that build a robust, scalable infrastructure for your business needs.

Communication and Collaboration Collaborate effectively with Singtel's business and office phone systems. Scalable, corporate-grade business communication and collaboration telephony product suites for modern businesses.

Satellite Services Achieve business success with reliable, end-to-end satellite communication & managed services from Singtel Satellite.

Singtel TV Singtel TV Business offers a wide array of world-class entertainment for your customers' viewing pleasure.

SMB At Singtel Business, we want to help SMBs enhance their productivity, reduce cost of operation while ensuring business continuity, anytime and anywhere. Discover our products, solutions and content designed to help you worry less about operations and focus more on business growth. Everything SMB

Overview At Singtel Business, we want to help SMBs enhance their productivity, reduce cost of operation while ensuring business continuity, anytime and anywhere. Discover our products, solutions and content designed to help you worry less about operations and focus more on business growth. Promotions and Grants Business Solutions Discover Singtel's SMB Solutions to empower your small or medium business. Innovate, scale, and achieve market success. Start transforming today! Business Resources Business eShop Business eShop Enterprise 5G Innovations Cloud Networking Singtel Quantum-Safe Network Securing our digital economy with quantum-safe technologies for the business Multi-Domestic Connectivity

Cyber Resilience IoT Solutions IoT Solutions Communication and Collaboration Insights Explore the latest IT trends in cyber security, cloud, AI, IoT, 5G, and next-gen network services. Business Insights Stay ahead of the curve with strategic insights into AI, cyber security, cloud-native infrastructure, IoT, and intelligent network technologies — the building blocks of digital transformation, operational agility, and future-ready enterprises. Support Get support on Singtel Business services and solutions. Self-help for services available on Singtel Business WhatsApp Chatbot Anna. FAQs, troubleshooting and user guides available for download.

Support and troubleshooting

Mobility Connectivity Voice and Collaboration Software-as-a-Service Check Data Usage Business Portals Support Guides for Routers and Mesh Extenders Why Us Singtel Singapore We deliver seamless and secure solutions that empower enterprises to accelerate digital transformation and rise above the competition.

Sustainability at Singtel The Singtel Group aims to create positive impact and sustainable value for all our stakeholders.

Our Global Offices Explore our offices across Asia, Europe, and the USA. Find contact details to connect with our regional teams. Singtel Global Offices

Awards & Accolades Media Centre

What is CPaaS?

Communications Platform-as-a-Service (CPaaS) enables enterprises to integrate real-time communication features such as voice, messaging and video into their own applications, without having to build back-end infrastructure and interfaces. Leverage CPaaS for more cost-effective, flexible and agile cloud-based communications.

Benefits

Business automation

Automate communications with CPaaS so that processes become more seamless and error-free. No more missed opportunities or manual intervention.

Enhanced flexibility

Get only what you need from a wide variety of connectors and applications, at the quantity that you need.

Higher cost savings

Move from a heavy, high-maintenance CAPEX model to an OPEX model with a dedicated support team.

Related products

SingVerify — Empowering secure and seamless authentication with real-time Telco Network Data. /business/products-services/mobility/singverify
Messaging Workflow — Powering digital communications for a more engaging world. /business/products-services/mobility/mobility-solutions/messaging-workflow
Mobile Voice Recording — Record mobile calls in real-time. /business/products-services/mobility/mobility-solutions/mobile-voice-recording
Singtel MultiLine — Secure, mobile-first communications platform. /business/products-services/mobility/mobility-solutions/multiline
Mobile Interactive Voice Response (IVR) — Virtual hotline with customised auto attendants. /business/products-services/mobility/mobility-solutions/singtel-cpaas/mobile-ivr
Mobile Unified Communications (UC) — Unify business communications with an immersive telephony service. /business/products-services/mobility/mobility-solutions/singtel-cpaas/mobile-uc
Teams UC Connector — Make and receive calls on the move with your mobile devices using Microsoft Teams – all under a single business number. /business/products-services/communication-collaboration/unified-communications/teams-uc-connector
Contact Centre — Provide quality customer service with a modern contact centre. /business/products-services/mobility/mobility-solutions/singtel-cpaas/contact-centre
SMS API — Send and receive SMS through business applications with API. /business/products-services/mobility/mobility-solutions/singtel-cpaas/sms-api
Voice API — Integrated VoIP functionality on business applications. /business/products-services/mobility/mobility-solutions/singtel-cpaas/voice-api

Enquiries? Talk to us.

Business /
Products & Services /
Mobility /
Mobility Solutions /
Communication Platform-as-a-Service

Products & Services Singtel 5G+ Let Singtel 5G+ help propel your business into the future with our suite of 5G-enabled solutions and programmes. Mobility Empower your dynamic workforce with our comprehensive suite of robust mobile services and solutions. Connectivity Data infrastructure, private networks and internet access for businesses of any size. Quantum-Safe Network Securing our digital economy with quantum-safe technologies for the business Software-defined Connectivity A flexible and agile network that responds quickly to changing business needs. Next-Gen Managed Services Accelerating cloud and digital transformation via next-generation IT infrastructure management. Singtel AI-Ready Infrastructure Discover a secure foundation for confident innovation. Empower your enterprise to adopt and scale AI with speed and reliability. Secure, scalable cloud for enterprises. Private, public and hybrid cloud solutions, data centres, and SaaS tailored to your needs. Data Centre Services Power your business with Asia's leading ICT provider and Singapore's largest state-of-the-art centre. Cyber Security World-class cyber security to help protect your business. Internet of Things Drive growth with Singtel IoT solutions that build a robust, scalable infrastructure for your business needs. Communication and Collaboration Collaborate effectively with Singtel's business and office phone systems. Scalable, corporate-grade business communication and collaboration telephony product suites for modern businesses. Satellite Services Achieve business success with reliable, end-to-end satellite communication & managed services from Singtel Satellite. Singtel TV Singtel TV Business offers a wide array of world-class entertainment for your customers' viewing pleasure. SMB At Singtel Business, we want to help SMBs enhance their productivity, reduce cost of operation while ensuring business continuity, anytime and anywhere. Discover our products, solutions and content designed to help you worry less about operations and focus more on business growth. Overview At Singtel Business, we want to help SMBs enhance their productivity, reduce cost of operation while ensuring business continuity, anytime and anywhere. Discover our products, solutions and content designed to help you worry less about operations and focus more on business growth. Promotions and Grants Business Solutions Discover Singtel's SMB Solutions to empower your small or medium business. Innovate, scale, and achieve market success. Start transforming today! Business Resources Business eShop Business eShop Enterprise 5G Innovations Cloud Networking Singtel Quantum-Safe Network Securing our digital economy with quantum-safe technologies for the business Cyber Resilience IoT Solutions IoT Solutions Communication and Collaboration Insights Explore the latest IT trends in cyber security, cloud, AI, IoT, 5G, and next-gen network services. Business Insights Stay ahead of the curve with strategic insights into AI, cyber security, cloud-native infrastructure, IoT, and intelligent network technologies — the building blocks of digital transformation, operational agility, and future-ready enterprises. Support Get support on Singtel Business services and solutions. Self-help for services available on Singtel Business WhatsApp Chatbot Anna. FAQs, troubleshooting and user guides available for download. Support and troubleshooting Mobility Connectivity Voice and Collaboration Software-as-a-Service Check Data Usage Business Portals Support Guides for Routers and Mesh Extenders Why Us Singtel Singapore We deliver seamless and secure solutions that empower enterprises to accelerate digital transformation and rise above the competition. Sustainability at Singtel The Singtel Group aims to create positive impact and sustainable value for all our stakeholders. Our Global Offices Explore our offices across Asia, Europe, and the USA. Find contact details to connect with our regional teams. Awards & Accolades Media Centre

Singtel Communications Platform-as-a-Service (CPaaS)

What is CPaaS?

Benefits

Related products

Enquiries? Talk to us.