*Send Decommission

Why is Singtel discontinuing *1688/*1626/*1840125 service?
The demand and usage of these services have decreased significantly over the last few years as user move towards online self-help channels, e.g. My Singtel app and Singtel My Account which provides user with details of their account and subscriptions details at a glance.
What is My Singtel app?
You may refer to our <a href="http://www.singtel.com/personal/my-account/manage-accounts/my-singtel-app">support page</a> for more information about My Singtel App, as well as links to download the app.
I do not have access to My Singtel app since I do not have data/roaming data.
You may connect to My Singtel app by using WiFi and logging in via OnePass.
What are the *SEND services that Singtel still offer?
Please dial the *SEND codes to receive information on the service. Charges are as per listed <a href="/content/dam/singtel/Ads_TermsAndConditions/STARSEND_TABLEpdf.pdf">here</a>.
Who can I reach out to for more information?
You may refer to our <a href="https://www.singtel.com/personal/support/help">contact us page</a> for further support.

How can I check my account balance?
<ul><li><b>Via My Singtel app:</b><br>a) Login to My Singtel app with OnePass.<br>b) Select ‘Bills’ from the bottom menu bar.<br><br><li><b>Via Singtel My Account:</b><br>a) Login to <a href="https://www.singtel.com/personal/my-account/login">My Account</a> with OnePass.<br>b) Select ‘My Account’ > ‘View My Bill’</ul>
How can I check my current price plan/recontract eligibility?
You may refer to our <a href="https://www.singtel.com/personal/support/recontract-eligibility/msta">support page</a> for a detailed guide on how to check recontract eligibility.
How can I unsubscribe to add-ons/roaming plans/PRS barring service?
You may refer to our <a href="https://www.singtel.com/personal/support/mobile-postpaid/remove-add-ons/msta">support page</a> for a detailed guide on how to unsubscribe to Mobile add-ons.
How can I subscribe to add-ons / roaming plans / PRS barring service?

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