Why am I getting slow WiFi

With WiFi, data is transmitted wirelessly via radio waves over the air - which means you no longer need a physical cable connection to your router. However, wireless connections are also more prone to interference.

How can WiFi mesh help?

WiFi mesh can provide a better WiFi experience for all your devices - from mobile phones, laptops, smart TVs to gaming consoles - by increasing WiFi coverage and removing deadspots.

Suitable for homes of every size.

Choose from 1 pair of WiFi mesh for small homes and add on more nodes for larger homes.

Which mesh is the best for your home?

Samsung Connect Home

  • AC dual-band with MU-MIMO
  • Enjoy fuss-free set up with Samsung SmartThings App
  • SmartThings compatible



monthly for 24 months.
U.P. $12.00



AirTies 4930

  • AC dual-band with MU-MIMO
  • Get around WiFi congestion with DFS technology
  • Plug-and-play setup




monthly for 24 months.



Netgear Orbi

  • AC dual-band with MU-MIMO
  • Ideal for multi-storey homes
  • 6 high performance antennas
  • Plug and play setup




monthly for 24 months.


WiFi mesh vs WiFi extenders: What's the difference?

WiFi Mesh FAQ

Do I have to connect to Singtel Fibre Broadband in order to use the WiFi Mesh devices?
You will be able to use the devices anywhere as long as there is an internet connection. However, you must be a Singtel Fibre Broadband subscriber to purchase the devices.
What are the minimum requirements for using WiFi Mesh?
You will require Broadband Internet access, a router and power supply to use the WiFi Mesh.
What is the minimum number of units required for WiFi Mesh?
A minimum of two units is required to set up the WiFi Mesh network. If you require additional units for more coverage, you may add on up to two more units.
Cost per additional unit (over 24 months)
- AirTies 4920 WiFi Mesh: $5/mth<br>- Askey WiFi Mesh: $5/mth<br>- AirTies 4930 WiFi Mesh: $7.50/mth<br>- Samsung Connect Home: $6/mth<br>- Netgear Orbi: $12/mth
Which Singtel-issued modem/RG/router is the WiFi Mesh compatible with?
The WiFi Mesh is compatible with Aztech 7000, 7002, 7003, 7009, AC Plus and AC Elite routers.
If I use routers which are not Singtel-issued, will the WiFi Mesh work?
Yes, it will work.
Do I need to plug the WiFi Mesh to a power outlet? How long is the power cable?
Yes, you have to plug the WiFi Mesh units to power outlets. The power cable is about 1.5 metres long.
How should I set up the WiFi Mesh?
AirTies and Askey WiFi Mesh come pre-paired right out of the box. Additional mesh nodes can be paired simply using the WPS button on the device or by using the AirTies WiFi or Askey WiFi Mesh App respectively. Samsung Connect Home and Netgear Orbi: Download the Samsung Connect app or Netgear Orbi app from Play Store/App Store and follow the instructions. Full instructions at <a href="https://tinyurl.com/y5dczj3j">Samsung Support</a> or <a href="https://tinyurl.com/y89cbou3">Netgear Support</a>.
Can I customise my network setting?
You can use the respective WiFi Mesh app available from the Play Store/App Store to manage your network settings.
What's different between the AirTies 4920 and AirTies 4930?
Both models support Singtel TV and are pre-paired out of the box for easy setup. The AirTies WiFi Mesh app can also be used to manage your home WiFi Network.<br>Here is a summary of the main differences:<br>- AirTies 4930 has AC2200 dual-band WiFi whilst AirTies 4920 has AC1600. <br>- AirTies 4930 has MU-MIMO enabled.<br>- AirTies 4930 has DFS technology.<br>- AirTies 4930 is $7.50/mth for 1 unit (24 mths contract). AirTies 4920 is $5.00/mth for 1 unit (24 mth contract).
What's DFS technology?
AirTies 4930 comes with DFS, or Dynamic Frequency Selection, which expands the number of 5GHz WiFi channels that can be used to include Channels typically used for radar. With AirTies 4930, these channels can be used by the mesh network to provide interference-free coverage (subject to factors such as radar and devices).

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