Why am I getting slow WiFi?

With WiFi, data is transmitted wirelessly via radio waves over the air – which means you no longer need a physical cable connection to your router. 
However, wireless connections are also more prone to interference.

How can WiFi mesh help?

WiFi mesh can provide a better WiFi experience for all your devices – from mobile phones, laptops, smart TVs to gaming consoles – by increasing WiFi coverage and removing deadspots.

There’s a perfect WiFi 6 setup for every home.

WiFi 6 mesh is designed for scalability, bringing you the best connection for all the smart devices you own, no matter the size of your home. 

HOME TYPE AND SIZE

Optional enhancements

Designed with security in mind.

Security is of top-most importance for all our products. Singtel broadband devices are designed with security in mind and meet the basic security requirements. Most of our WiFi devices have achieved at least Level 1 Certification under the Singapore Cybersecurity Labelling Scheme. 

  • Be covered with in-built cyber security features on our wireless devices such as password randomisation and wireless access protection and encryption.
  • Stream and surf with peace of mind as our routers and access points automatically download the latest security patches and firmware.
  • Get prompt support from us if you encounter any vulnerability for your devices.

Which mesh is the best for your home?

Singtel WiFi 6 Mesh (Askey)

  • 2 units of Singtel WiFi 6 Mesh Extenders - Askey (WiFi 6 Dual Band with MU-MIMO).
  • Able to handle a larger number of devices on the network concurrently.
  • Expand your coverage depending on your need with additional mesh extenders.

     

$15.00

per month with PayLater 24

Singtel WiFi 6 Mesh (Arcadyan)

  • 2 units of Singtel WiFi 6 Mesh Extenders - Arcadyan (WiFi 6 Dual Band with MU-MIMO).
  • Able to handle a larger number of devices on the network concurrently.
  • Expand your coverage depending on your need with additional mesh extenders.

     

$15.00

per month with PayLater 24

Netgear Orbi WiFi 6 Mesh

  • 2 units of Netgear Orbi RBK752 WiFi 6 Mesh AX4200 (WiFi 6 Tri Band with MU-MIMO).
  • Ideal for multi-storey large homes and able to handle a larger number of devices on the network concurrently.
  • Expand your coverage depending on your need with additional mesh extenders.

$33.00

per month with PayLater 24

WiFi Mesh FAQ

Do I have to connect to Singtel Fibre Broadband in order to use the WiFi Mesh devices?
You will be able to use the devices anywhere as long as there is an internet connection. However, you must be a Singtel Fibre Broadband subscriber to purchase the devices.
What are the minimum requirements for using WiFi Mesh?
You will require Broadband Internet access, a router and power supply to use the WiFi Mesh.
What is the minimum number of units required for WiFi Mesh?
A minimum of two units is required to set up the WiFi Mesh network. If you require additional units for more coverage, you may add on up to two more units.
If I use routers which are not Singtel-issued, will the WiFi Mesh work?
Sorry, it will not work.
Do I need to plug the WiFi Mesh to a power outlet? How long is the power cable?
Yes, you have to plug the WiFi Mesh units to power outlets. The power cable is about 1.5 metres long.
How should I set up the WiFi Mesh?
Askey and Arcadyn WiFi Mesh come pre-paired right out of the box. Additional mesh nodes can be paired simply using the WPS button on the device or by using the Askey WiFi Mesh App respectively. <br><br>Netgear Orbi RBK 752 WiFi 6 Mesh AX4200: Download the Netgear Orbi app from Play Store/App Store and follow the instructions. Full instructions at Netgear Support.
Can I customise my network setting?
You can use the respective WiFi Mesh app available from the Play Store/App Store to manage your network settings.
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