SingVerify: real-time data for fraud protection

Article

SingVerify: Real-time telco data. Real-time fraud protection

Every click online can pose a risk, transforming the Internet into a battleground for identity theft and financial loss. Relying solely on employee vigilance is no longer enough. Discover how SingVerify leverages real-time telco network data to verify digital identities.

Categories: Cyber security, Mobile security, SingVerify

13 Jan 2025

5 Mins

/business/articles/singverify-real-time-telco-data-real-time-fraud-protection.html

Every online interaction carries the weight of potential compromise, leaving individuals and organisations on a tightrope. The human cost of cyberattacks is more than a statistic—it’s a story of stress, mistrust, and fractured resilience.

A recent research reveals how deeply these threats are felt. 92% of respondents expressed concern about maintaining business continuity after an attack.¹ Meanwhile, another survey adds a layer of impact: 37% reported a loss of trust among colleagues after experiencing a breach.²

Cyber security isn’t just about protecting data, it’s about preserving confidence and stability where the human cost of every attack ripples far beyond the initial breach.

To stay ahead of these threats, organisations need real-time insights and immediate, actionable data to counter evolving scams and fraudulent activity. Cyber vigilance becomes a necessity in a digital world where every click and tap are a potential entry point.

Introducing SingVerify – augment your digital authentication.

SingVerify leverages real-time telco data to empower secure, seamless digital identity authentication for your organisation.

Through its suite of three APIs, it silently helps you augment your authentication.

Number Verify API: prevents scammers from hijacking 2FA or MFA processes by using SIM-based real-time network authentication as a secure alternative to traditional MFA methods.
Device Location API: enhances security by triangulating device location with cell tower data, ensuring authentication requests align with the device's true location.
Scam Sniffer API: identifies and flags interactions with known scammers using analytics, enabling proactive fraud prevention for high-value transactions.

The SingVerify difference

Traditional authentication methods like passwords and OTPs are no longer enough. SingVerify leaps forward by enhancing multifactor authentication with real-time telco insights, delivering a robust security solution that operates seamlessly in the background.

What truly set SingVerify apart is its ability to authenticate digital identities using telco data, providing instant, silent validation without interrupting the user experience. Here’s how it can help you across various use cases:

Onboarding new employees

During virtual hiring, companies can verify a candidate’s identity by cross-referencing their phone number against real-time telco data, ensuring only genuine employees can access company systems.

Remote worker authentication

A remote worker logs in from an unfamiliar device or location. SingVerify's APIs authenticate the user by matching their device’s location and telco network data, ensuring the person accessing the system is authorised and reducing the risk of compromised credentials.

Fraudulent account prevention

Businesses offering online services can use SingVerify to authenticate users during account creation, ensuring the phone number matches real-time telco data. This effectively blocks identity duplication and validates recycled numbers to help businesses prevent fraudulent accounts and maintain trust.

In addition, SingVerify aligns with the GSMA Open Gateway framework, a globally recognised initiative that facilitates seamless integration and rapid deployment across mobile networks worldwide. By working within this framework, SingVerify ensures universal access to secure authentication, allowing businesses from various sectors—banking, telecommunications, e-commerce, and beyond—to leverage its capabilities.

High-stakes financial transaction gone wrong? How SingVerify could save the day

Imagine this: a financial manager at a prestigious investment firm is moments away from authorising a $1.2 million transfer for a long-standing client. Everything appears routine until, using Scam Sniffer’s advanced analytics, the system flags that the financial manager is in contact with a potential scammer. What seemed like a standard transaction now raises the alarm. SingVerify cross-references the alert against other databases, uncovering ties to an Authorised Push payment scam.

Thanks to this proactive warning, the manager halts the transfer in time to prevent disaster. Funds are saved, the client’s trust is preserved, and a potentially catastrophic scam is foiled.

In scenarios like this, SingVerify could be the difference between devastating loss and decisive action, proving its power in safeguarding high-stakes financial transactions while setting a new standard for online security.

The ripple effect

Employees can recognise threats and respond confidently when accessing advanced, easy-to-use security solutions. At the intersection of security and innovation, SingVerify transforms potential vulnerabilities into opportunities for growth. By proactively identifying risks—like fraudulent transactions or suspicious activity—it not only prevents losses but also reinforces trust with customers who see security as a priority.

Your next step towards digital peace of mind

With SingVerify at the core of your security strategy, your team can create a culture that values safety, drives innovation, and sets your business apart in a competitive world. Explore SingVerify's capabilities today.

References:

1. The state of data security, Rubrik Zero Labs

2. Research: One-Third of Organizations Forced to Change Leadership as a Result of a Cyberattack, Security Today, 2022

Discover more insights

Autonomous defence in BFSI: why the network matters — Banking is moving toward more autonomous cyber defence as agentic AI takes on a growing role in assessing risk and guiding responses. Its impact depends on the ability to enforce decisions consistently across complex, hybrid environments, making the network a critical execution layer. As adoption expands, the maturity of data, cloud, and connectivity foundations will shape how effectively these capabilities operate at scale. /business/insights/autonomous-defence-in-bfsi-why-the-network-matters
Network guardrails for the agentic era — As AI moves from answering questions to orchestrating workflows, enterprises must ensure appropriate governance. One emerging consideration is agentic drift, where autonomous agents act beyond their intended scope. Explore how Singtel’s Unified SASE Convergence platform applies Zero Trust principles at the network layer, treating AI agents as non-human identities with clearly defined access controls. /business/insights/network-guardrails-for-the-agentic-era
Why the future of security is written in your data’s DNA — Security is moving beyond the perimeter towards the core cryptographic layer that defines trust across every transaction, device, and data flow. As quantum computing reshapes the threat environment, the durability of this data “DNA” becomes a true measure of resilience. /business/insights/why-the-future-of-security-is-written-in-your-datas-dna
IDC MarketScape: APAC Managed SD-WAN/SASE Services 2025–2026 — We’re honoured to be named a leader in the IDC MarketScape: APAC Managed SD-WAN/SASE Services 2025–2026. This report offers clarity on where the market is heading, and what a trusted managed SASE partner should deliver. /business/insights/idc-marketscape-apac-managed-sd-wan-sase-services-2025-2026
Singtel named Frost & Sullivan’s 2025 Singapore Cybersecurity Services Company of the Year — As cyber security becomes an infrastructure priority, Singtel’s integrated model gives businesses a more reliable way to secure and scale their digital operations. Frost & Sullivan’s 2025 report details why this approach earned Singtel the Singapore Cybersecurity Services Company of the Year recognition. Read the full report to learn more. /business/insights/frost-and-sullivan-2025-sg-cybersecurity-services-company-of-the-year-report
Industry 5.0: The future of manufacturing in Singapore — Singapore’s manufacturing sector is entering a new era—one that’s intelligent, connected, sustainable and human-centric. Here’s what’s driving the change, and what leaders need to know. /business/insights/industry-5-0-the-future-of-manufacturing-in-sg

View all

Stay ahead

Get the latest digest on business and technology trends straight to your inbox.