Connect with customers, facilitate transactions and provide support through rich, interactive messages.
Enhanced messaging service for seamless interactions
Going beyond traditional text messages, Rich Communication Services (RCS) Business Messaging supports advanced features like multimedia content, group chats and real-time updates under a credible and verified identity.
Limitations of regular SMS
• No link previews or visibility
• No brand credibility
• No encryption or security
• No sender verification
• No widely adopted B2C etiquette
Features
Credible branding
Messages are sent under your business name and logo.
Sender verification
Businesses are verified by Singtel for customer peace of mind.
Quick actions
Clickable buttons allow customers to take action easily.
Rich media
Send engaging media such as documents, images and videos.
Built for Scale, Designed for Engagement
Build, customise and launch your own campaigns using our RCS templates. Reach the right customers with the right message.
Benefits
Transform messages into interactive experiences with rich media, quick actions and a verified identity for peace of mind.
Use cases
Turn banking alerts into actions
Enhance customer journeys with personalised credit card and financial solutions. Plus, verified branding and quick actions enable them to instantly compare and apply.
Richer trips, real-time touchpoints
Showcase flight deals and holiday packages with stunning visuals and interactive carousels. Users can explore options, view pricing and book flights, all within the platform.
Insurance conversations, upgraded
Share updates with customers easily, while enabling them to submit premium payments, submit enquiries and schedule appointments at their convenience.
