How to charge Samsung Galaxy Store purchases to Singtel Billing?

Follow these 4 simple steps:

Step 1

Select app to purchase.

Step 2

Select "Mobile payment" to change mode of payment.

Step 3

Select "Singtel" as mode of payment to pay with your Singtel mobile bill.

Step 4

Key in your mobile number and click "Next" to enter verification code. Enter the one-time pin (OTP) sent to your phone number. Purchase is now completed.

Samsung Galaxy Store FAQ

1. What is Singtel Billing?

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As a Singtel postpaid mobile subscriber, you are now able to purchase apps from the Samsung Galaxy Store and charge it to your monthly mobile bill.

2. How do I sign up for Singtel Billing on the Samsung Galaxy Store?

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No registration is required. You can simply set up your Samsung account on the latest version of the Samsung Galaxy Store and select “Singtel” as your payment option when you check out your purchases.

3. What content on the Samsung Galaxy Store can be charged to my Singtel mobile bill?

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Only digital or virtual goods such as apps, themes and games can be purchased from the Samsung Galaxy Store with Singtel Billing.

4. Will I be notified of the charges?

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After completing the purchase, you will receive a SMS notification and a confirmation email that is sent to your email address (tagged to your Samsung Account). You will be able to see:

(a) Product details including (i) Application name and (ii) Seller, and

(b) Payment details including (i) Order number, (ii) Order date, (iii) Payment method and (iv) Item price.

5. Who can access my personal data?

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Visit https://account.samsung.com/membership/terms/privacypolicy to understand the possible personal data disclosed to Samsung during the setup of your Samsung account.

6. How can I stop or cancel Singtel Billing charges? (PRS and non-PRS barring)

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To activate PRS barring, please access this link: https://www.singtel.com/personal/i/premium-rate-service-prs-barring-service/faq.

For non-PRS barring, please call 1688 (Singtel Customer Service hotline) and request for assistance.

7. How will the charge look like on my bill?

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It will appear under “Bill on Behalf Goods/Services” section in your mobile bill. You will see the Order ID and the corresponding charges will be displayed in your bill.

8. How can I request a refund for purchases that are charged to Singtel Billing?

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You may contact Samsung customer care for assistance via:

(a) Email: https://help.content.samsung.com/csweb/main/main.do.

(b) Hotline: 1800 425 2997 (toll free).

9. Who do I contact if I have a question about something that I purchased using Singtel Billing?

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You may contact Samsung customer care for assistance via:

(a) Email: https://help.content.samsung.com/csweb/main/main.do.

(b) Hotline: 1800 425 2997 (toll free).