Installation

How do I check my scheduled installation timing?
<p>At <a href="http://info.singtel.com/personal/support/chkappt"/>Check your Singtel Appointment</a>, you can check the details of your installation appointment. Your assigned engineer details will also be available on the day of your appointment.</p>
How can I change my installation appointment?
<p>You can change your Singtel installation appointment at <a href="https://www.singtel.com/personal/my-account"/>My Account</a> (under ‘My Appointments’).</p><p>Appointment changes can only be made at least 2 days before your appointment.</p><p>For change of NetLink Trust appointments, please call 1688.</p>

Singtel TV Account and Content

How do I purchase Video on Demand on Singtel TV?
<p>Video on Demand (VOD) can easily be accessed via the Singtel TV Remote Control. Visit <a href="http://www.singteltv.com.sg/channels-on-demand_on-demand_details.asp?gid=10"/>Video on Demand</a> for available programmes.</p><p>If you wish to buy a channel that is not part of your existing package, you may be required to sign up for a different plan. Call 1609 to speak with our call agent.</p>
How do I retrieve my Singtel TV number?
<p>There are two ways for you to retrieve your Singtel TV number.</p><ul><li>You can find it in your Singtel bill. It would appear in this line ‘Singtel TV NO. xxxxxxxx”</li><li>SMS the NRIC of the Singtel TV account holder to 78646 to retrieve your Singtel TV number</li></ul><p>If the above options are not available to you, you may call 1688 and speak to our call agents.</p>
What are the supported devices for Singtel TV GO?
<p>You can view the latest list of supported iOS and Android devices at <a href="http://www.singteltv.com.sg/_pdf/singteltvgo-devices.pdf"/>Singtel TV GO - List of Compatible Devices</a>.</p>

Device Issues

My remote control is not working. What should I do?
<p>First, check if the battery needs a replacement.</p><p>If it does not work, you should bring along your faulty remote control for a 1 to 1 exchange at any <a href="http://info.singtel.com/Store-Locator"/>Singtel Shop</a> (excluding Singtel Exclusive Retailers) or <a href="http://www.singtel.com/personal/support/broadband/troubleshoot/self-replacement-centres"/>+Serv service centers</a>.</p>

Check Data Usage

Monitor Data Usage

Keep track of your current mobile data usage

Find out how

My Account

My Account

Manage your Singtel services, check recontract eligibility and more

Log in to My Account

My Singtel app

My Singtel App

Manage your Singtel account on your mobile device

Download My Singtel app

Business FAQs

Business FAQs

Support for business mobile, internet, telephony and more

View Business FAQs
DATA PROTECTION CAREERS TERMS OF USE COPYRIGHT NOTICES CONTACT US SINGTEL GLOBAL OFFICES STORE LOCATOR

© Singtel (CRN: 199201624D) All Rights Reserved.