At Singtel Group, we believe a strong sense of belonging is fundamental to a thriving workplace. It fosters engagement, collaboration, innovation and performance. Our inclusion efforts are grounded in practical actions and focused on building this sense of belonging, through inclusive leadership, employee resource groups and open dialogue across the organisation.
We are committed to building a workforce that reflects the diversity of the markets and communities we serve. By embracing differences in experience, identity and perspective, we enhance our ability to innovate, make better decisions and offer products and services that meet our customers’ needs. Our approach is anchored in fair and inclusive policies that ensure equal access to opportunities. We work to recognise individual needs, remove systemic barriers and create an environment where all employees can contribute and succeed.
We respect the rights of individuals and do not discriminate based on their backgrounds, beliefs and abilities. Guided by the Singtel Group Human Rights Statement, we are committed to providing employees with a work environment that is conducive, safe and free from discrimination and harassment. We also prohibit any form of retaliation against any person for making reports in good faith concerning allegations of discrimination, harassment, violation of our Singtel Group Code of Conduct or any other allegation of improper behaviour.
Our operating framework for Inclusion and Belonging ensures that we take actions with a holistic and multi-pronged approach, covering awareness to engagement, leadership to team experience, and measurements to policy integration. This ranges from internal initiatives to international partnerships while augmenting accountability and sustainability.
Gender diversity
As a leading employer, we support a gender-balanced workforce and offer equal opportunities in all aspects of employment. We continue with our efforts to increase the representation of women in our senior leadership and technical roles.
We committed to achieving 32% female representation in management by FY2025. Currently, women make up 33% of our total workforce and hold 30.6% of management roles. Female representation on the Singtel Board of Directors and Management Committee stands at 36% and 23% respectively.
Person with disabilities
We value the inclusion of persons with disabilities in our company, in line with our aim to build an inclusive workplace and society. We continue to play an active role in connecting with partners to advance the disability employment agenda.
As one of the founding members, Singtel participates actively in the Singapore Business Network on DisAbility (SBNoD), set up in 2015. The network meets regularly to share expertise, experiences and resources to help advance the equitable inclusion of persons with disabilities in all aspects of business. We regularly participate in SG Enable’s RISE mentorship programme that aims to encourage mentors to be more confident working with persons with special needs and for the student mentees with disabilities to discover their strengths, abilities and confidence.
Optus became the first telco and tech company in Australia to integrate the Hidden Disabilities Sunflower. It is a simple tool for people to voluntarily share that they have a disability or condition that may not be immediately apparent. It aims to promote accessibility and reduce stigma for employees and customers who have a hidden disability. This includes training all employees to help better identify people who may be vulnerable and improve interactions with them.