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Verified calls. Trusted connections. Safer experiences.

Singtel Trusted Call is Singapore’s only native, network-level branded caller ID verification solution for enterprises. Unlike over-the-top apps, it works seamlessly across both mobile and fixed lines, ensuring every outbound call displays your verified brand identity. This protects against caller ID spoofing, boosts customer answer rates, and safeguards brand reputation. By enabling verified business calls, Trusted Call helps enterprises prevent scams, reduce operational costs, and restore trust in voice communications.

Features

Works with Mobile and Fixed Numbers.

Branded caller ID verification

Display your official brand name on customer devices during outbound calls. ​

Verified business identity

Validated against SSIR and ACRA registries to prevent spoofing and ensure only legitimate brands display a trusted caller ID.

Native network integration

Built into Singtel’s mobile and fixed networks for seamless delivery. ​

Multi-channel coverage

Supports mobile, contact centres, Unified Communications and enterprise voice systems. ​

Centralised management

One-stop portal for numbers, users, and call reporting. ​

Zero IT effort

No hardware, app, or customer-side implementation required. ​

Benefits

Increase call answer rates

Improve customer reach and boost sales conversion. ​

Lower operational costs

Minimise repeated call attempts and improve workforce productivity.​

Strengthen brand reputation

Stop scammers from impersonating your business. 

Enhance fraud prevention

Protect customers from phone scams with verified identity.

Improve customer trust​

Deliver safer, more secure communications. ​

Scale with confidence

Enterprise-ready across mobile, fixed, and unified communications. ​

Secure your communications: Identify every call

Secure your communications: Identify every call

Why Singtel?

Singapore's first and only native branded caller ID verification solution.

Singapore's first and only native branded caller ID verification solution

Well-connected in Asia and around the globe

Widest mobile reach and enterprise communications expertise

Secure, trusted verification backed by Singapore national registries. ​

Secure, trusted verification backed by Singapore's national registries

Talk to an expert

Secure your calls, protect your enterprise and your customers today.

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