How do I switch to eBill?

You need a Singtel Onepass ID to view your eBills.
a) If you have not activated your ID, click the link in the email sent to your registered email address when you sign up. If you can’t locate the email, please check your junk or spam folder.
b) If you have forgotten your ID or password, please click “Forgot password” to retrieve your login ID and reset your password.

Log in to My Account, click on “View My Bill” and select the bill month under “View Bill Details” to view your call details.

The Bill Ready notification is a complimentary feature of eBill. It helps you to keep track of your bills and the payment due date.

Email notifications cannot be disabled so you’ll know when your latest bill is ready. SMS notifications can be enabled or disabled via My Account. Upon logging in with your Singtel OnePass, simply click on the slider to enable or disable SMS notifications.

You will receive email notifications when your bill is generated every month. If you don’t receive it, please check in your spam/junk mail folder. You can also verify your eBill status and email contact address in My Account.

You can update the billing address for your individual accounts in the Account Summary and other contact information in Profile.

You can also download the GIRO form at GIRO application and mail the original copy of the completed application form to Singtel (address included in form). If you are DBS customer, you can sign up GIRO at DBS GIRO, or AXS stations.