Call the police and/or the ambulance immediately if the accident involves:

• Fatality or injury
• Hit-and-run case
• Damaged Government property
• Foreign vehicle (such as Malaysia-registered cars)
• Diplomatic or Government vehicle

Emergency hotlines
Emergency ambulance or fire: 995
Non-emergency ambulance: 1777
Police: 999

You can prevent further accidents by keeping your hazard lights on.

If it is dark and your lights don’t work, you should have a flashlight to keep you safe while you wait in your disabled car or by the side of the road.

• Take photos of the scene and its surrounding areas, such as traffic signs, wet roads and debris.
• Take close-up photos to document the extent of damage to your vehicle.
• Take photos of the damage to the other vehicle(s) and their license plate(s). For multiple-vehicle collisions, photograph the vehicles with direct contact, i.e. the vehicle in front of and behind your vehicle.
• If you have an in-vehicle camera, retain a copy of the video recording.

If the other parties involved – passengers and witnesses included – are physically able, exchange the following information:

• Vehicle registration numbers
• Full name and NRIC/FIN
• Contact numbers

Avoid engaging unauthorised tow truck services and repair workshops to ensure smoother processing of your claims.

24-hour Accident Towing hotline:
6535 0511

Locate authorised workshops