Singtel Car Protect Accident Assist

Check if there are any personal injuries or if by chance, any of the passengers are injured
<p>Call the police and/or the ambulance immediately if the accident involves:</p><ul><li>Fatality or injury</li><li>Hit-and-run case</li><li>Damaged Government property</li><li>Foreign vehicle (such as Malaysia-registered cars)</li><li>Diplomatic or Government vehicle</li></ul><p><b><br>Emergency hotlines</b><br>Emergency ambulance or fire: <a href="tel:995">995</a><br>Non-emergency ambulance: <a href="tel:1777">1777</a><br>Police: <a href="tel:999">999</a></p>

Turn off the engine and turn on the hazard lights before you exit the vehicle to assess for impact
<p>You can prevent further accidents by keeping your hazard lights on.</p><p>If it is dark and your lights don’t work, you should have a flashlight to keep you safe while you wait in your disabled car or by the side of the road.</p>
Do not move any vehicle, unless it is absolutely necessary
Never drive away from the scene of an accident, even a minor one. Warn other motorists of road blockage by making use of items (eg. vehicle breakdown signs, red lights, reflectors).

Take detailed photos of the accident scene
<ul><li>Take photos of the scene and its surrounding areas, such as traffic signs, wet roads and debris.</li><li>Take close-up photos to document the extent of damage to your vehicle.</li><li>Take photos of the damage to the other vehicle(s) and their license plate(s). For multiple-vehicle collisions, photograph the vehicles with direct contact, i.e. the vehicle in front of and behind your vehicle.</li><li>If you have an in-vehicle camera, retain a copy of the video recording.</li></ul>
Exchange particulars with the parties involved in the accident
<p>If the other parties involved – passengers and witnesses included – are physically able, exchange the following information:</p><ul><li>Vehicle registration numbers</li><li>Full name and NRIC/FIN</li><li>Contact numbers</li></ul>
Call Great Eastern for towing service to an authorised workshop within 24 hours of accident or for further advice
<p>Avoid engaging unauthorised tow truck services and repair workshops to ensure smoother processing of your claims.</p><p><b>24-hour Accident Towing hotline:</b> <br> <a href="tel:65350511">6535 0511</a></p><p><b><a href="https://giexchange-sg.greateasterngeneral.com/giexchange/pdf/motoraccrepcentres.pdf">Locate authorised workshops</a></b></p>

For further assistance, contact Great Eastern

Have enquiries on claims or coverage?

Data protection Vulnerability disclosure policy Careers Terms of use Terms and conditions Copyright notices Contact us Singtel global offices Store locator

© Singtel (CRN: 199201624D) All Rights Reserved.