Enjoy peace of mind for your device with the all-new MobileSwop Starter plan.
Manage your services with My Singtel App
or
or
Provides essential device care for less than $10.
Upgrade to SIM Only Ultra plan to enjoy FREE MobileSwop Starter worth $70.80.
Subscribers also have access to a separate Screen Repair service. T&Cs apply.
Provides essential device care for less than $10.
Upgrade to SIM Only Ultra plan to enjoy FREE MobileSwop Starter worth $70.80.
Subscribers also have access to a separate Screen Repair service. T&Cs apply.
Visit our 24/7 online portal to submit service requests, including swaps, replacements, or tech assistance.
If you need further assistance, our online agents are available daily from 9 AM to 6 PM through our one-stop online portal.
NEW
MobileSwop Family
Enjoy unlimited swops (up to 3 devices) and 1 replacement for your main device every year.
Nominate two devices to enjoy unlimited swops here
Devices are delivered to your doorstep free within 2 hours
GET $100^ OFF device
Give your phone the protection
it deserves at half the price.
Swop or replace your device with a service request for any reason.
Unlimited swops, one replacement and one device refresh every 12 months.
FREE Tech Assist
$13.15/mth
GET $150^ OFF device
One plan, three devices - phones, tablets or Apple/Samsung wearables.
Unlimited swops and device refresh for all 3 devices*.
One replacement for main device.
FREE Tech Assist
$17/mth (U.P $24.12).
*Device must be registered as supplementary device
via SmartScan Portal.
^ Terms and conditions apply
Enjoy true peace of mind with our MobileSwop plan. Get a like-for-like mobile device delivered to you anytime, anywhere when you do a swop or replacement. Or refresh your current phone for that like-new phone feel.
| Device Recommended Retail Price^ (excluding GST) | Swop Fee*+ (including GST) | Replacement Fee*+ (including GST) | Device Refresh Fee* (including GST) | |
| $2,000 or more
(Foldable Devices only) | S$500 | S$1000 | $299 | |
| $2,000 or more
(Non-foldable Devices only) | S$300 | S$860 | $79 | |
| $1,500 to $1,999.99 | S$260 | S$690 | $79 | |
| $1,000 to $1,499.99 | S$170 | S$550 | $79 | |
| $600 to $999.99 | S$150 | S$500 | $79 | |
| $599.99 or less | S$80 | S$220 | $79 | |
^ For Primary/ Main Device, the RRP of the Registered Device (excluding GST) is based on the date you purchased the Registered Device, as advised in your agreement.
For Supplementary Devices, the RRP of the Registered Device (excluding GST) is based on the date it was launched by Singtel.
For devices registered on our MobileSwop Starter Program, the RRP of the Registered Device (excluding GST) is based on the date the Device was launched by the Device OEM in Singapore.
* The Swop Fee, Replacement Fee and Device Refresh Fee may be amended from time to time. Above fees are applicable for subscription on or after 19 August 2022.
+ Swap fee and Replacement fee indicated are for Like Mobile Devices. If you are offered Alternate Device at point of Service Request, the Swap fee or Replacement fee for the Alternate Devices will be made available to you.
Add the MobileSwop Unlimited Premium to your cart before checkout.
Sign up MobileSwop Unlimited Premium within 30 days of receiving your new phone with a plan.
*To sign up for MobileSwop Family, please visit any of our Singtel Shops or Singtel Exclusive Retailer.
Please note that your existing MobileSwop add-on covers your previous registered device upon any recontract.
To cover your new device, please add a new MobileSwop Unlimited Premium add-on to your cart before checking out.
Please click here to find out the list of devices not eligible for MobileSwop Unlimited Premium and MobileSwop Unlimited Family.
Please click here to find out the list of devices eligible for MobileSwop Family Supplementary devices.
Device Refresh includes deep cleaning, OS refresh, diagnostic checks, front screen replacement*, and free accessories for your device.
MobileSwop customers enjoy Device Refresh once every 12 months for $79 and $299 for foldable/flip devices.
*front screen replacement for non-foldable/flip devices; external and internal screen replacement for foldable/flip devices
Device Refresh includes deep cleaning, OS refresh, diagnostic checks, front screen replacement*, and free accessories for your device.
MobileSwop customers enjoy Device Refresh once every 12 months for $79 and $299 for foldable/flip devices.
*front screen replacement for non-foldable/flip devices; external and internal screen replacement for foldable/flip devices
Device Refresh comprises of the following services:
1. Conducting deep cleaning
2. Performing a diagnostic check
3. Operating a system refresh
4. Screen replacement for:
5. Providing a cleaning solution kit
6. Providing a free phone accessory (e.g. screen protector)
