Partner rewards
How do I redeem event-based partner rewards?
<ul type="disc"><li>Ensure you have sufficient coins and reserve your selected reward*.</li><li>Make your way down to our redemption event, show our staff your hi!App to pick up your selected reward.</li></ul>*Only one event-based partner reward can be reserved/redeemed in that calendar quarter.
How do l redeem my digital rewards?
<ul type="disc"><li>No restriction to the number of digital rewards redemption per quarter. Customers can reserve and redeem as many times as they want.</li><li>Make your way to the nearest merchant outlet at your convenience and redeem your reward instantly.</li></ul>
When do I have to select my partner rewards and when are the redemption events?
Customers would have to reserve their partner rewards by the indicated date inside the hi!Rewards section. The redemption event details will be announced via hi!App, SMS or when customers have reserved the rewards. The exact dates are to be confirmed, and the customers will be notified nearing it.
Who are your partner brands?
Past partners include KFC, Jollibean, Pezzo, Gong Cha, Cotton On, Japan Home, Gain City and Royal Sporting House. We are constantly looking to establish more partnerships to bring you better rewards.
What if I can't make it for the redemption events?
We will have 2 redemption events per quarter so we hope to see you there! If you are unable to make it for both dates, you can get a third party to collect on your behalf, the third party must bring along 3 things:<br><br><ol><li>Completed LOA Form.</li><li>Reservation screen on hi!App (we will not accept screenshots as the PIN has to be keyed in).</li><li>Original IC.</li></ol>Alternatively, you can also choose to redeem our Singtel rewards, which will be instantly credited to you.
