Singtel is discontinuing the service from 20th June 2021.

We are discontinuing the service due to low usage and in an effort to simplify our services.

You can explore sending your media and text from your smartphone via your default email account (eg. Gmail, Hotmail, etc).

You may refer to our contact us page for further support.

MMS service has ceased from 16 Nov ’21. However, please rest assured that you are still able to perform the usual call and SMS functions.

The use of MMS has been decreasing through the years due to the shift to other messaging applications such as WhatsApp, Telegram, WeChat etc, which support more functions and offers better capability in sharing multi-media files.

No, you will be unable to successfully send MMS after the closure date. Depending on your phone model & configuration, your phone may attempt to resend the MMS periodically, but it will no longer be supported and you will subsequently receive error prompts for each failed attempt.

Instances such as when the recipient's phone was turned off, not connected to mobile data or out of coverage might result in the MMS not being delivered to the recipient. In which case, all undelivered MMS has been deleted when MMS service ceased from 16 Nov '21.

Roaming MMS has ceased from 16 Nov ’21 and you are no longer able to send Roaming MMS. However, you will still be able to connect to the network of our preferred partners overseas to use data roaming, make calls & send SMSes.

For Android:

• Go to Settings > Connections > Mobile Networks > Access Point Names
• Tap on the selected APN setting, e.g. Singtel (Postpaid)
• Set “MMS proxy” to (empty)
• Set “MMS port” to (empty)
• Exit

This was an old technology with declining usage with the proliferation of smart phones over the last decade.

WAP Gateway has ceased from 16 Nov ’21.

If you are using an older phone model (feature phones) that only supports WAP browsing, you are no longer able to browse the internet via your phone.