Top-up and Balance

How do I check the balance on my hi!SIM Card (including Data bundle)?
<p>You can check your hi!SIM Card balance via any of the following:</p><ul><li><a href=""/>hi!Account</a>(Free Access in Singapore)</li><li>Calling 9676-7777 (toll free) and press 1</a><li>Dial *100#</li></ul>
How can I top-up the value on my Prepaid Card?
<p>Besides using a top-up card to top-up your hi! Card, you can also:</p><ul><li>Top-up online at <a href=""/>hi!Account</a> (Free Access)</li><li>Use <a href=""/>My Singtel</a> app</li><li>Top-up at any Self-service Automated Machine (SAM), DBS/POSB ATM or AXS Station</li><li>Call 1900 914 1488 from a Singtel Residential Line</li><li>Dial *1355 via a Singtel Postpaid Line</li></ul>
How can I purchase Data Plan or Social Plan on my Prepaid Card?
<p>You can purchase a Prepaid Data Plan or Social Plan via any of the following:</p><ul><li>Visit <a href="">hi!Account</a> (Free Access in Singapore)</li><li>Call *100#</li><li>Use <a href="">My Singtel</a> app</li><li>Purchase selected data plans from any Authorised Prepaid Retailer</li>

Roaming (Traveling Overseas)

How can I make a top-up to my prepaid card while overseas?
<p>You can perform an online top-up via Credit Card/ eNETS/ UnionPay on <a href="">hi!Account</a></p><p>Alternatively, you may purchase a hi! Top-up Card before leaving Singapore. Applicable hi! Top-up Cards are $10 hi! Top-up Card, $20 hi! Top-up Card and $50 hi! Top-up Card. Only these cards can be used when roaming.</p><p>When overseas, dial 132<10 Digit Top-up Card Number><6 Digit Pin Number># on your mobile phone to top up your hi! SIM Card.</p>
How can I make calls from my prepaid card while I am overseas?
<p>To make calls from your prepaid card while overseas, just follow these steps:</p><ol><li>Dial *131*, followed by the Country Code (e.g. 65 for Singapore) and the telephone number of person you wish to contact</li><li>Press the # key and make the call</li></ol><p>You will need a minimum balance of $8 in your main account to make a roaming call.</p><p>Please note that the availability of Prepaid Roaming depends on the foreign network operator, their coverage and the handset used.</p>
How can I use data on my Prepaid Mobile line while I am overseas?
<p>To use Data on your Prepaid card while overseas, you can subscribe to <a href=""/>hi!DataRoam Plans</a>, which are available in the following options:</p><ul><li>1GB data with a validity of 30 days in 2 destination packs</li><li>100MB data with a validity of 7 days for Malaysia and Australia</li></ul>
How can I activate my hi!DataRoam plan?
<p>To get your hi!DataRoam Plans:</p><ol><li>Call *100# or log in to <a href=""/>hi!Account</a> (Free Access in Singapore) to purchase your hi!DataRoam Plan</li><li>While overseas, connect to the preferred network operator and call *100# to activate your hi!DataRoam Plan within 30 days of purchase. You will not be charged for this call.</li><p>The price of the purchased plan will be deducted from your Main Account.</p>
How can I send an SMS from my prepaid card while I am overseas?
<p>To send an SMS from your prepaid card while overseas, simply add a +<Country Code> in front of your recipient’s mobile number. Take note that the SMS will not send if the “+” sign is omitted.</p><p>You will need a minimum balance of $8 in your main account to send a roaming SMS.</p>
How will I be charged when I use my Singtel Prepaid Mobile line overseas?
<p>You can check local call and SMS rates under Rates on the Prepaid Mobile Cards page.</p><p>If you are overseas, you can also dial *100# to check the rate.</p>

Calling overseas (IDD Calls)

How do I make an overseas call from Singapore on my Prepaid card?
<p>To make an overseas call, dial 019<Country Code><Area Code><Tel. No.>. You can view the rates at <a href=” “/>‘Overseas Call Rates’</a>.</p><p>For higher call quality, you might want to use IDD 001. To do so, dial +<Country Code><Area Code><Tel. No.>. You can view the rates at <a href=””/>IDD 001</a>.</p>

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