FAQ What is yuu Rewards Club?
yuu Rewards Club is a multi-brand loyalty programme, which rewards Members at more places and enables members to accumulate more Rewards, faster.
Who can sign up for yuu Rewards Club?
yuu Rewards Club is open to customers who are at least 18 years old, with an active Singapore mobile number and email address.
How can I sign up for yuu Rewards Club?
It’s simple! You can do it in just three steps: <br><br>Step 1 - Download the yuu App from the Apple App Store, Google Play Store or Huawei App Store<br>Step 2 - Click “Register"<br>Step 3 - Follow the steps to register <br><br> That's it – you're all set to earn yuu Points and redeem them for great Offers and Rewards.
How can I redeem Singtel Rewards for yuu Members?
Customers can tap on Singtel’s banner on yuu App home page to access all available Rewards from Singtel. Simply tap on the desired reward to redeem it with yuu Points. Please refer to the details on the Rewards page for its terms and conditions.
Who can help me if I have trouble redeeming Singtel Rewards on the yuu App?
Please email yuu at <a href="mailto:firstname.lastname@example.org">email@example.com</a>. Due to high enquiries the team will take about three working days to reply. Alternatively, please contact yuu on the Live Chat channel on yuu.sg. Live chat is available between 9am and 8pm Monday to Friday, and from 9am to 5pm on Saturdays, Sundays & Public Holidays.
Who can help me if I have trouble applying the redeemed Singtel Rewards on My Singtel App or Singtel Website?
Please follow the <a href="#guide">step-by-step guide</a> based on the Singtel Reward you have redeemed. If you still face issues, please contact Singtel at <a href="https://www.singtel.com/contact-us" target="_blank">singtel.com/contact-us</a>.
How do I enjoy the Singtel Offers for yuu Members?
Customers can tap on Singtel’s banner on yuu App home page to access exclusive Offers from Singtel. Simply flash your yuu ID at any Singtel Shop or Singtel Exclusive Retailer to enjoy desired offer. Please refer to the details on the Offers page for its terms and conditions. Click <a href="https://www.singtel.com/store-locator" target="_blank">here</a> to locate your nearest shop.
How can I earn yuu Points at Singtel?
yuu Members can earn 9x Points when using DBS yuu Card and 2x Points with PAssion POSB Debit Card for payments made at Singtel Shops, Singtel Exclusive Retailers and Online Shop.