Safeguard what matters most - at home and abroad

Travel with confidence knowing both your trip and your home are protected. With Singtel Travel Protect, underwritten by Great Eastern, enjoy up to S$1,000,000 coverage for your trips. Plus, if you are a Singtel Home Protect customer too, enjoy a bonus S$10,000 home contents coverage when you're travelling.

With both Singtel Travel Protect and Singtel Home Protect, boost your home contents coverage to a total of S$50,000, giving you a greater peace of mind while you travel.

Get covered with both Singtel Home Protect and Singtel Travel Protect!

Singtel Home Protect

Singtel Travel Protect

Why Singtel Home Protect?

Bonus S$10,000 home content coverage to up to S$50,000¹

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Covers renovations, home contents, valuables and personal belongings up to S$80,000

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Covers injuries caused by accidents at home, resulting in death or total permanent disablement for you or your family members

1. This promotion is valid till 30 Sep 2025. Up to additional S$10,000 sum insured for loss or damage to household contents caused by any of the insured perils while you are travelling overseas. Provided you have purchased a Singtel Travel Protect policy during the Campaign Period and covered under Singtel Home Protect or Singtel Home Protect Flexi.

Table of Benefit

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1. Damage to building structure
If your building is damaged:

Standard fire insurance
covers fire damage to the building, structures, fixtures and fittings provided by the HDB or its approved developers

Singtel Home Protect
covers you in the event of fires, floods, break-ins, and other Insured Perils*

2. Loss of or damage to property
If your home furniture, renovations or personal belongings are lost or damaged due to an Insured Peril*:

Standard fire insurance

Singtel Home Protect
covers up to S$40,000 for Household Contents, Valuables & Personal Belongings, and up to S$40,000 for Renovations

3. Home Assistance Services
If you require repairs associated with electrical power failures, plumbing, damaged locks, faulty air-conditions or pest control services:

Standard fire insurance

Singtel Home Protect
reimburses you up to S$120 per event, for up to 2 events

4. Family Personal Accident
If you or your family members are injured due to accidents at home, resulting in death or total permanent disablement:

Standard fire insurance

Singtel Home Protect
covers up to S$10,000 for each insured person, during any one policy year

5. Personal Liability
If you or your family members are held liable for accidental bodily injury to any third party or accidental damage to third party's property:

Standard fire insurance

Singtel Home Protect
provides legal indemnity and covers up to S$500,000 for legal fees

6. Singtel bill protection
If your Singtel services are disrupted due to an Insured Peril*, or you are unable to pay your bill due to death or total permanent disablement as a result of an accident:

Standard fire insurance

Singtel Home Protect
covers up to S$280 per month for disrupted services, and up to S$80 for 12 months for disrupted bill payment

7. Alternative Accommodation or Loss of Rent
If your home is unfit to be lived in due to loss or damage of your property

Standard fire insurance

Singtel Home Protect
covers up to S$2,000 per month, up to 3 months, for additional cost of alternative accommodation, or rental income you would otherwise receive from your tenant.

8. Death or loss of pets
(Dogs and cats only)

If death caused by an accident while the pet is in your home, or your pet is being stolen and missing for more than 30 days in a row, after force was used to break into or out of your home

Standard fire insurance

Singtel Home Protect
covers up to S$250 per policy year.

*Insured Perils include fire, burst water pipes and break-ins to your home

For full details, view policy wordings. Terms & conditions apply.

Choose peace of mind for 12 or 24 months plan

Get 20% discount when you purchase Singtel Home Protect now!
Use promo code: SAVE20

promo code: SAVE20

12-month plan

Get up to $80,000 combined coverage for 12 months.

$90

.00

Select

promo code: SAVE20

24-month plan

Get up to $80,000 combined coverage for 24 months.

$170

.00

Select

Exclusive for Singtel Broadband Customers: No Lock-in Plan

Home Protect Flexi Plan

Get up to $80,000 combined coverage. Plus, 1 month of free coverage.

Payment through monthly telco bills:

.00

/ month

Select

Why Singtel Travel Protect?

Free airport lounge access for flight delays of 60 minutes or more

Find out more

Up to S$1,000,000 medical expenses while overseas and emergency medical evacuation

Trip Cancellation up to S$15,000

Complimentary Airport Lounge Access

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Complimentary for all Singtel Travel Protect Travellers

60 mins LoungeKey Flight Delay Pass worth up to S$220.

Enjoy free LoungeKey airport lounge pass worth up to S$220 with access to over 1,500 lounges across 120 countries¹. When your flight is delayed for more than 60 mins, you will get access to the airport lounge.

Enjoy up to 4 flight delay passes per traveller for Single Trip Policies², and up to 25 flight delay passes per traveller for Annual Trip Policies³.

1. Purchase Singtel Travel Protect

Purchase Singtel Travel Protect and receive a unique code from us 1 working day after purchase.

2. Register your flight online

3. Flight monitoring

Mastercard tracks flight status and send lounge passes to you when a flight is delayed for 60 mins or more⁴.

4. Redeem your lounge visit

Simply flash the lounge pass sent by Mastercard Flight Delay Pass to gain lounge access.

For more information

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Amenities may vary depending on the lounge.
For a Single Trip Pass, each policyholder is entitled to four (4) Flight Delay Lounge Passes. You may register up to four (4) individual flights (with separate flight numbers), or up to four (4) different individuals.
For an Annual Trip Pass, each policyholder is entitled to twenty-five (25) Flight Delay Lounge Passes. You may register up to twenty-five (25) individual flights (with separate flight numbers), or up to twenty-five (25) different individuals.
You will be eligible for the lounge pass when the following conditions have been met:

You have registered the flight prior to your actual departure.
A delay of 60 minutes or more is announced for your flight. The delay can be announced in one go, or cumulative from a series of shorter delays.
Access to a lounge which is part of the LoungeKey™ network is available at your airport terminal when the delay occurs.

For more information, please visit https://fdp.mastercard.com/faq/ST60.

Terms and conditions apply.

Singtel Travel Protect Plans

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Three plans to cater to your travel

Protect yourself and your family with these key benefits. For full details, refer to the full policy wording.

Table of Benefits

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Plan type

Value Plan

Essential coverage for your trip.

Recommended

Economy Plan

Comprehensive coverage with overseas medical expenses (including Covid 19) at affordable prices.

Premium Plan

Extensive coverage with high overseas medical expenses (including COVID-19), rented vehicle excess and golfer's cover.

Medical expenses while overseas

ValuePlan

(up to S$150,000)

Economy Plan

(up to S$350,000)

Premium Plan

(up to S$1,000,000)

Trip cancellation

Value Plan

(up to S$5,000)

Economy Plan

(up to S$10,000)

Premium Plan

(up to S$15,000)

Baggage loss

Value Plan

(up to S$3,000)

Economy Plan

(up to S$5,000)

Premium Plan

(up to S$8,000)

Rented vehicle excess due to theft

Value Plan

Economy Plan

Premium Plan

(up to $500)

Covid-19 coverage

View coverage benefits

Value Plan

Economy Plan

Premium Plan

Note*: Value plan does not allow cancellations, refunds and charges

Get 50% OFF Single trip plans. Promo till 27 Aug. T&Cs apply. Underwritten by Great Eastern.

Get quote

Need help?

Contact Great Eastern General Insurance Limited for enquiries on claims or coverage at:

General enquiries

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

1800 248 2888 (toll free)
+65 6248 2888 (overseas)

24-Hour Emergency Assistance Services

(Please prepare policy number before calling)

+65 6708 7453 (hotline)
+1 888 831 7667 (whatsapp)
Click-to-call

Email

wecare-sg@greateasternlife.com

For claims

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

+65 6248 2638

How to make a Singtel Home Protect claim

How to make a Singtel Travel Protect claim

For vouchers redemptions

s-cjpl@singtel.com

Self-help
Manage your plan online

Promotion terms and conditions

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View here for the Single plans promotion terms and conditions.
View here for the Annual plans promotion terms and conditions.
View here for the New customer promotion terms and conditions.
View here for the 60 mins LoungeKey Flight Delay Pass terms and conditions.

FAQs

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Singtel reserves the right to update the Singtel Travel Protect FAQs without prior notice. All information is correct at the point of publication.

Disclaimers

The above is for general information only. It is not a contract of insurance. Please refer to the policy documents for the precise terms and conditions of the insurance plan.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact GEG or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
Singtel Home Protect and Singtel Travel Protect are underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group.
Information correct as at 1 January 2025.

Need more information? Please refer to Great Eastern's Terms & Conditions.