I accidentally answered a scam call on my mobile phone. Will that incur any charges?
Fret not, most of our mobile plans come with free incoming calls. But do remember to hang up as soon as you realise it’s an unsolicited phone call. The less you engage, the better.
I have been receiving many scam calls and/or phishing emails. Is Singtel sharing my personal data with a third party?
As a service provider, Singtel is responsible for <a href="https://www.singtel.com/data-protection" target="_blank">respecting your privacy and protecting your personal data.</a> We will not disclose any customer's data without your permission, unless required to do so by law enforcement, judicial and other government agencies in order to comply with the laws and regulations of Singapore.
How do I keep my OnePass account safe and secure?
• Use a strong password that contains between eight (8) and twenty (20) characters comprising upper and lowercase letters, and at least one (1) number.<br>• <a href="https://onepass.singtel.com/ssoselfservice/flowToForgotPassword.action" target="_blank">Change your password </a>on a regular basis and create one that is not easy for others to guess.<br>• Before you log in, check that your connection to the site is secure by looking for a lock icon on your browser's address bar.